At a Glance
- Tasks: Manage complex Marine claims and drive timely, cost-effective outcomes.
- Company: Dynamic and inclusive workplace that values your voice.
- Benefits: Flexible hybrid working, competitive pay, and clear development pathways.
- Other info: Join a team that celebrates individuality and fosters continuous improvement.
- Why this job: Make a real impact in a challenging environment while mentoring others.
- Qualifications: Significant Marine claims experience and strong technical skills required.
The predicted salary is between 60000 - 80000 £ per year.
The Role
We are currently hiring for a Senior Claims Examiner to join our Marine Claims team in our London office to manage a portfolio of complex Marine claims, delivering expert technical handling and driving timely, cost‑effective outcomes for customers and the business. You will play a key role in handling high‑value and technically complex claims while contributing to team development and maintaining strong broker and client relationships.
What You’ll Be Doing
- Manage a varied portfolio of Marine claims across cargo, freight liability, transport & logistics and fine art & specie, ensuring effective and proactive handling within authority limits.
- Analyse and apply complex policy wordings, making sound coverage decisions and escalating where required.
- Coordinate investigations with brokers, insureds, experts and solicitors, developing strategies to achieve timely and cost‑effective claim resolution.
- Set and maintain accurate reserves, control claim costs and manage payments in line with internal guidelines and authority levels.
- Provide mentoring to less experienced colleagues while analysing claims trends, identifying recovery opportunities and contributing to reporting and business insights.
What We’re Looking For
- Significant experience handling Marine claims, ideally across both Company and Lloyd’s markets, with strong technical capability.
- Strong understanding of policy wordings, coverage interpretation and relevant legal and regulatory frameworks.
- Ability to evaluate complex claims, assess exposure and make balanced, commercially sound decisions.
- Confident communicator able to build relationships and negotiate effectively with brokers, clients and external partners.
- Understanding of underwriting principles and business objectives, with the ability to adapt in a changing environment and contribute to continuous improvement.
Why Join CNA Hardy
Our workplace is dynamic, challenging and ever evolving, and your voice matters. We celebrate individuality and inclusivity, ensuring everyone feels valued, respected, and supported to share ideas and perspectives. We offer flexible hybrid working, a competitive compensation and benefits package, learning, mentoring and clear development pathways, recognising and rewarding performance and the behaviours that drive success.
Senior Claims Examiner employer: 00601 CNA Services (UK) Limited
CNA Hardy is an exceptional employer, offering a dynamic and inclusive work environment in the heart of London. As a Senior Claims Examiner, you will benefit from flexible hybrid working arrangements, a competitive compensation package, and ample opportunities for professional growth through mentoring and development pathways. Join us to make a meaningful impact while being part of a team that values your contributions and fosters a culture of respect and collaboration.
Contact Details:
00601 CNA Services (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Examiner
✨Tip Number 1
Network like a pro! Reach out to your connections in the marine claims industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss complex claims you've handled and how you navigated tricky policy wordings. Show us that you can think on your feet!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at StudySmarter, where we value individuality and inclusivity. Tailor your application to show how you fit into our culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your interest in the role and highlight any key points from your conversation.
We think you need these skills to ace Senior Claims Examiner
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Examiner role. Highlight your experience with Marine claims and any specific achievements that showcase your technical handling skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about Marine claims and how your background aligns with our needs. Don’t forget to mention your ability to build relationships and negotiate effectively.
Showcase Your Technical Skills:In your application, be sure to highlight your understanding of policy wordings and coverage interpretation. We’re looking for someone who can evaluate complex claims, so give us examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 00601 CNA Services (UK) Limited
✨Know Your Marine Claims Inside Out
Make sure you brush up on your knowledge of marine claims, especially in areas like cargo and freight liability. Familiarise yourself with the specific policy wordings and legal frameworks relevant to the role, as this will show your technical capability and understanding during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully managed complex claims in the past. Be ready to discuss your approach to coordinating investigations and developing strategies for timely resolutions. This will demonstrate your ability to handle high-value claims effectively.
✨Build Rapport with Interviewers
Since strong communication is key in this role, practice building rapport with your interviewers. Use active listening and engage in a two-way conversation. Show that you can negotiate effectively and maintain relationships with brokers and clients.
✨Highlight Your Mentoring Experience
If you've mentored less experienced colleagues before, make sure to mention it! Discuss how you've contributed to team development and shared insights on claims trends. This will illustrate your leadership potential and commitment to continuous improvement.
