At a Glance
- Tasks: Welcome guests, manage calls, and support the Executive Assistant team.
- Company: Join CNA Hardy, a leading commercial insurance provider in London.
- Benefits: Gain valuable experience in a professional environment with growth opportunities.
- Other info: Dynamic role with a collaborative team and a focus on detail.
- Why this job: Be the friendly face of the office and enhance your administrative skills.
- Qualifications: Strong computer skills and excellent communication abilities are a must.
The predicted salary is between 30000 - 40000 £ per year.
Position Summary
Deliver professional front‑of‑office reception services to employees and guests and provide administrative support to the Executive Assistant team. The role is based in the London office, five days per week, with core working hours 8:45am – 16:45pm.
Key Responsibilities
- Greet and welcome guests at the London office, ensuring a friendly and speedy hand‑off to EA’s or colleagues.
- Answer or receive calls at the reception desk, effectively transitioning callers to appropriate contacts.
- Liaise as the point of contact for London building office entry and resolve guest or employee entry issues quickly.
- Maintain the presentation of the reception area and meeting rooms, escalating concerns to facilities or IT as required.
- Daily check of meeting room and IT equipment functionality; resolve or forward issues to IT.
- Maintain a general issues log related to reception and meeting rooms, channeling to appropriate areas and providing weekly reporting to Lead EA.
- Manage the reception desk email inbox, resolving or channeling issues.
- Manage the meeting room diary and resolve scheduling conflicts.
- Collate meeting room requirements and ensure they are met.
- Support Executive Assistants with administrative duties, diary and expense management as required.
- Carry out additional duties as assigned.
- Escalate ongoing concerns to Lead EA or Head of HR.
Skills, Knowledge & Experience
- Excellent computer skills in Microsoft Office Suite (Word, Excel, Outlook).
- Good interpersonal and communication skills.
- Excellent attention to detail and organisational skills.
- Multitasking and time‑management skills, with the ability to prioritise tasks.
- Collaborative and proactive approach.
- Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position.
Additional Information
CNA Hardy is a specialist commercial insurance provider operating within the Lloyd’s and company markets.
Receptionist employer: 00601 CNA Services (UK) Limited
CNA Hardy is an exceptional employer, offering a vibrant work culture in the heart of London where employees are valued and supported. With a focus on professional development, we provide ample opportunities for growth and collaboration within a dynamic team environment. Our commitment to employee well-being is reflected in our comprehensive benefits package and a welcoming atmosphere that encourages innovation and excellence.
Contact Details:
00601 CNA Services (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research CNA Hardy and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your greeting! As a receptionist, you'll be the face of the company. Work on a warm and professional introduction that you can use when meeting guests. A friendly smile and a confident tone can make all the difference.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn. They can provide insights about the role and might even give you a heads-up if there are any openings. Plus, it shows initiative!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and know how to navigate online platforms, which is key for a receptionist role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, this role is all about making guests feel welcome!
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist position. Highlight your relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid fluff and focus on what makes you a great fit for the role. We want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at 00601 CNA Services (UK) Limited
✨Know the Company
Before your interview, take some time to research CNA Hardy. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Greeting
As a receptionist, first impressions are key. Practice a warm and professional greeting. You might even want to role-play with a friend to get comfortable with welcoming guests and transitioning them smoothly to the right contacts.
✨Showcase Your Multitasking Skills
During the interview, be ready to discuss how you manage multiple tasks at once. Share specific examples from your past experiences where you successfully juggled various responsibilities, especially in a busy environment.
✨Prepare for Technical Questions
Since you'll be using Microsoft Office Suite and handling IT equipment, brush up on your technical skills. Be prepared to discuss how you've used these tools in previous roles and how you would handle any technical issues that arise.
