At a Glance
- Tasks: Provide administrative support to the Underwriting team and ensure excellent customer service.
- Company: Join CNA Hardy, a leading specialist in commercial insurance with a rich history.
- Benefits: Gain valuable experience in a dynamic environment with potential for career growth.
- Other info: Opportunity to work in a collaborative setting with a focus on professional development.
- Why this job: Be part of a supportive team and make a real impact in the insurance industry.
- Qualifications: Strong attention to detail, good communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Provide reliable and effective administrative and technical support to the Underwriting function across all offices. Offering superior, responsive customer service to our brokers and clients and assist the wider underwriting team in producing and underwriting business.
Key Responsibilities
- Accurate data entry and booking of premium insurance details onto core business systems
- Prepare required policy documentation
- Demonstrate enthusiasm and a ‘can do’ approach
- Ensure all documents received from respective business partners for New Business are recorded and logs updated
- Deal with low level enquiries from Underwriting, Billing & Collections, Re-Insurance, Claims
- Issue policy documentation in line with Contract Certainty requirement
- Work to build relationships with the Underwriters in the relevant Lines of Business
- Ensure documents are received from customers / Underwriters and are up to standard and correctly classified for filing
- Assure quality control within team as well as escalating where necessary
- Issue accurate policy documentation to Brokers and Clients
- Prepare pre-renewal logs for Underwriters and ensure they are sent out on a timely basis
- Comply with all applicable legal and regulatory requirements
- Act as a point of contact and share relevant information to Underwriters and/or Quality & Governance team for customer service issues
- Ensure appropriate measures are in place to ensure compliance at a level appropriate to the position
- Carry out additional duties as assigned
Skills, Knowledge & Experience
- Knowledge of Microsoft Office Suite (Outlook, Excel, MS Word and ideally Powerpoint)
- Good interpersonal and communication skills
- High levels of attention to detail
- Team player
- Ability to use initiative for problem solving
- Proactive and organised
- Experience of following written instructions, data entry and document / draft reporting is advantageous
- 1-2 years of experience of working in a Commercial / Corporate environment
- 1-2 years of administration preferred but not required
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We are part of CNA Financial Corp, the 8th largest U.S. commercial property and casualty insurance company. Established in 1897, CNA has approximately 7,000 employees, serving businesses and professionals in the U.S., Canada and Europe. We offer a wide range of products and services, providing a superior suite of insurance solutions that any organisation conducting business requires. CNA Hardy is an equal opportunity employer.
Insurance Administrator - 12 Month Fixed Term Contract in Norwich employer: 00601 CNA Services (UK) Limited
CNA Hardy is an exceptional employer, offering a dynamic work environment where employees are encouraged to grow and develop their skills within the insurance sector. With a strong emphasis on teamwork and customer service, our culture fosters collaboration and innovation, ensuring that every team member feels valued and supported. Located in a vibrant area, we provide competitive benefits and opportunities for career advancement, making us an ideal choice for those seeking meaningful and rewarding employment.
Contact Details:
00601 CNA Services (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Administrator - 12 Month Fixed Term Contract in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at CNA Hardy or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of underwriting processes and customer service best practices. Show us you’re keen and ready to tackle any questions that come your way!
✨Tip Number 3
Don’t forget to showcase your attention to detail! Bring examples of how you’ve successfully managed data entry or documentation in past roles. We love seeing candidates who take pride in their work.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at CNA Hardy.
We think you need these skills to ace Insurance Administrator - 12 Month Fixed Term Contract in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience and any relevant knowledge of insurance to show us you're a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with our needs. Don’t forget to mention your attention to detail and customer service skills!
Showcase Your Tech Skills:Since we value proficiency in Microsoft Office, be sure to mention your experience with Outlook, Excel, and Word. If you have any experience with data entry or document management, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 00601 CNA Services (UK) Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Insurance Administrator role. Familiarise yourself with terms like 'premium insurance details' and 'policy documentation'. This will show that you're serious about the position and ready to hit the ground running.
✨Show Off Your Skills
Highlight your experience with Microsoft Office Suite, especially Excel and Word. Be prepared to discuss how you've used these tools in previous roles, particularly for data entry and document management. This is crucial for the administrative tasks you'll be handling.
✨Demonstrate Your Customer Service Skills
Since the role involves dealing with brokers and clients, be ready to share examples of how you've provided excellent customer service in the past. Talk about how you’ve handled enquiries or resolved issues, showcasing your proactive and organised approach.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company and the underwriting team. This not only shows your interest but also gives you insight into the company culture and expectations. For instance, ask about how they ensure compliance or what tools they use for quality control.
