Delegated Underwriting Bordereaux & Operations Technician in Norwich

Delegated Underwriting Bordereaux & Operations Technician in Norwich

Norwich Full-Time 29700 - 36300 £ / year (est.) On-site
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At a Glance

  • Tasks: Manage bordereaux operations and ensure accurate policy administration.
  • Company: CNA Hardy, a leading specialist in commercial insurance.
  • Benefits: Flexible hybrid working, competitive pay, and growth opportunities.
  • Other info: Join a diverse team where your voice matters and career growth is encouraged.
  • Why this job: Make a real impact in a dynamic and supportive environment.
  • Qualifications: Experience in underwriting operations and strong Excel skills required.

The predicted salary is between 29700 - 36300 £ per year.

At CNA Hardy, great people don’t just join us - they grow with us, lead with purpose, and help shape the future of our business and the industry. We exist to help businesses navigate an unpredictable world and we do that through the expertise, integrity and commitment of our people. Every role contributes to protecting businesses, livelihoods and communities, giving our people the opportunity to make a meaningful and visible impact.

The Role

We are currently hiring for a Delegated Underwriting Bordereaux and Operations Technician in our Norwich office to deliver accurate, timely and controlled bordereaux and policy administration across our delegated underwriting portfolio.

What You’ll Be Doing

  • Bordereaux operations: Receive, validate, map, process and reconcile risk, premium and claims bordereaux in line with contract terms and service levels.
  • Data quality: Resolve validation failures, duplicates and incomplete records while maintaining accurate audit trails and regulatory data standards.
  • Policy administration: Maintain delegated contracts, binders, facilities, coverholders and policy records in the PAS, including renewals and mid-term changes.
  • Stakeholder support: Work across Underwriting, Claims, Finance, Credit Control, Data and Technology, as well as external partners, to resolve operational issues.
  • Controls and improvement: Support period-end controls, governance reporting, system testing and root-cause analysis to strengthen processes and user experience.

What We’re Looking For

  • Relevant market experience: Bring experience in bordereaux processing, delegated authority, underwriting operations, technical accounting or a comparable London Market role.
  • Delegated underwriting knowledge: Understand delegated arrangements and the structure and purpose of risk, premium and claims bordereaux.
  • Systems and data capability: Confidently validate, cleanse, map, upload and reconcile data using a PAS, insurance platform and bordereaux management systems.
  • Demonstrate strong Excel skills: Ability to analyse large data sets accurately. Familiarity with advanced Excel features, data manipulation and reporting techniques is desirable.
  • Organisation and communication: Manage recurring deadlines and competing priorities while engaging stakeholders clearly and challenging late or poor-quality submissions constructively.

Why Join CNA Hardy?

Our workplace is dynamic, challenging and ever evolving, here your voice matters and you can make a difference. We celebrate individuality and inclusivity, ensuring everyone feels valued, respected, and supported to share ideas and perspectives. Our employees and their families are important to us. That’s why we offer flexible hybrid working and a competitive compensation and benefits package. We also invest in your growth through learning, mentoring, and clear development pathways, recognising and rewarding performance and the behaviours that drive success.

  • flexible hybrid working
  • a competitive compensation and benefits package
  • learning, mentoring, and clear development pathways
  • recognising and rewarding performance and the behaviours that drive success

The Company

The Company CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures. We are a leading specialist commercial insurance provider for clients of all sizes with both domestic and international exposures. Writing across both company and Lloyd's platforms offers our brokers the flexibility to find the best solution for their clients in more than 200 countries and territories worldwide. Find out more about our Lloyd's Syndicate 382. Our clients trust us because we understand the risks they face. Our teams on the ground have the local expertise and authority to provide fast, effective solutions for our clients across our network of dedicated offices in Belgium, Denmark, France, Germany, Italy, the Netherlands and the UK (Birmingham, Glasgow, Manchester and London). Whether it’s our expert underwriters, risk control engineers, claims managers or international solutions team, we work in partnership with our brokers to deliver our highly-specialised and comprehensive portfolio of innovative and market-leading products in response to emerging exposures and ever-changing needs. CNA Hardy is part of CNA Financial Corp, one of the largest U.S. commercial property and casualty insurance companies. Trusted for more than 125 years, CNA provides a broad range of standard and specialised insurance products and services for over 1 million businesses and professionals across the U.S., Canada and Europe.

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Delegated Underwriting Bordereaux & Operations Technician in Norwich employer: 00601 CNA Services (UK) Limited

CNA Services (UK) Limited is an excellent employer, offering a dynamic work environment in Manchester where innovation meets collaboration. With a strong focus on employee growth and development, we provide comprehensive training and career advancement opportunities, ensuring our team members thrive in their roles. Join us to be part of a supportive culture that values expertise and fosters meaningful relationships within the insurance industry.

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Contact Details:

00601 CNA Services (UK) Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Delegated Underwriting Bordereaux & Operations Technician in Norwich

✨Dive Into Industry Networking Events

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✨Look Out for Graduate Schemes

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We think you need these skills to ace Delegated Underwriting Bordereaux & Operations Technician in Norwich

Bordereaux Processing
Delegated Authority Knowledge
Underwriting Operations
Technical Accounting
Data Validation
Data Cleansing
Data Mapping

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at 00601 CNA Services (UK) Limited.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at 00601 CNA Services (UK) Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at 00601 CNA Services (UK) Limited

✨Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at 00601 CNA Services (UK) Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

✨Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

✨Prepare for Behavioural Questions

As a full-timer at 00601 CNA Services (UK) Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

✨Know the Company Culture Inside Out

Understanding 00601 CNA Services (UK) Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.