At a Glance
- Tasks: Lead operational excellence initiatives and drive efficiency in underwriting operations.
- Company: CNA Hardy, a leading specialist commercial insurance provider.
- Benefits: Flexible hybrid working, competitive compensation, and growth opportunities.
- Other info: Dynamic workplace that values individuality and inclusivity.
- Why this job: Make a meaningful impact while shaping the future of the insurance industry.
- Qualifications: Experience in underwriting operations and knowledge of operational excellence methodologies.
The predicted salary is between 60000 - 80000 £ per year.
At CNA Hardy, great people don’t just join us - they grow with us, lead with purpose, and help shape the future of our business and the industry. We exist to help businesses navigate an unpredictable world through the expertise, integrity and commitment of our people. Every role contributes to protecting businesses, livelihoods and communities, giving our people the opportunity to make a meaningful and visible impact.
We are currently hiring for a Senior Operational Excellence Consultant in our London office to lead the delivery of operational excellence initiatives across Underwriting Operations, driving efficiency, performance improvement and strategic optimisation across core processes.
What You’ll Be Doing:
- Lead operational excellence initiatives: Deliver end‑to‑end continuous improvement activity across underwriting operations, embedding structured methodologies to enhance efficiency and performance.
- Analyse data and identify opportunities: Review operational data to spot trends, inefficiencies and improvement opportunities, turning insight into measurable business outcomes.
- Collaborate across teams: Partner with underwriting operations, business change and data teams to prioritise and deliver strategic and technology‑driven improvements.
- Strengthen governance and controls: Develop and maintain control frameworks and reporting oversight, ensuring effective monitoring and alignment with regulatory requirements.
- Support operational strategy and planning: Contribute to resource modelling, performance insight and the ongoing development of reporting capabilities to support decision‑making.
What We’re Looking For:
- Insurance operations expertise: Proven experience within underwriting operations, with a strong track record of driving process optimisation and operational excellence initiatives.
- Operational excellence knowledge: Deep understanding of Lean, Continuous Improvement or Operational Excellence methodologies and their practical application.
- Stakeholder management: Strong ability to influence, challenge and collaborate with stakeholders at all levels across the organisation.
- Analytical capability: Highly developed problem‑solving skills, with the ability to interpret complex data and generate actionable insights.
- Regulatory awareness: Good understanding of insurance regulatory frameworks, governance standards and market practices.
Why Join CNA Hardy?
Our workplace is dynamic, challenging and ever evolving, here your voice matters and you can make a difference. We celebrate individuality and inclusivity, ensuring everyone feels valued, respected, and supported to share ideas and perspectives. Our employees and their families are important to us. That’s why we offer flexible hybrid working and a competitive compensation and benefits package. We also invest in your growth through learning, mentoring, and clear development pathways, recognising and rewarding performance and the behaviours that drive success. We recognise that the development of skills and experiences is crucial for our people to achieve their aspirations and reach their full potential.
Senior Operational Excellence Consultant in London employer: 00601 CNA Services (UK) Limited
CNA Hardy is an exceptional employer that fosters a dynamic and inclusive work environment where every voice is valued. With a strong commitment to employee growth, we offer flexible hybrid working arrangements, competitive compensation, and clear development pathways, ensuring our team members can thrive both personally and professionally. Join us in our London office as a Senior Operational Excellence Consultant and make a meaningful impact while collaborating with talented professionals dedicated to driving operational excellence in the insurance industry.
Contact Details:
00601 CNA Services (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operational Excellence Consultant in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CNA Hardy on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into operational excellence methodologies. Brush up on Lean and Continuous Improvement principles, as these will be key in showcasing your expertise.
✨Tip Number 3
Showcase your analytical skills during interviews. Be ready to discuss how you've turned complex data into actionable insights in past roles. Real examples will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the CNA Hardy team.
We think you need these skills to ace Senior Operational Excellence Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Operational Excellence Consultant. Highlight your experience in underwriting operations and any operational excellence initiatives you've led. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about operational excellence and how you can contribute to our mission at CNA Hardy. Be sure to mention specific methodologies you’ve used and the impact they had.
Showcase Your Analytical Skills:Since this role involves analysing data to drive improvements, make sure to include examples of how you've turned complex data into actionable insights. We love seeing problem-solving in action, so don’t hold back on the details!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 00601 CNA Services (UK) Limited
✨Know Your Operational Excellence Inside Out
Make sure you brush up on Lean, Continuous Improvement, and Operational Excellence methodologies. Be ready to discuss how you've applied these in your previous roles, especially in underwriting operations. Real-life examples will show that you not only understand the theory but can also implement it effectively.
✨Data is Your Best Friend
Prepare to talk about how you've used data analysis to identify inefficiencies and drive improvements. Bring specific examples of trends you've spotted and the measurable outcomes that resulted from your insights. This will demonstrate your analytical capability and problem-solving skills.
✨Collaboration is Key
CNA Hardy values teamwork, so be ready to share experiences where you've successfully collaborated with different teams. Highlight how you influenced stakeholders at various levels and drove strategic improvements. This shows you can work well within their dynamic environment.
✨Understand the Regulatory Landscape
Familiarise yourself with insurance regulatory frameworks and governance standards relevant to the role. Being able to discuss how you’ve navigated these in past positions will show that you’re not just technically skilled but also aware of the broader context in which you operate.
