Senior Claims Examiner - PI in London

Senior Claims Examiner - PI in London

London Full-Time 63000 - 77000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage complex claims and deliver effective resolutions while collaborating with various stakeholders.
  • Company: CNA Hardy, a leading specialist in commercial insurance with a dynamic culture.
  • Benefits: Flexible hybrid working, competitive compensation, and opportunities for personal growth.
  • Other info: Join a supportive team that values individuality and fosters professional development.
  • Why this job: Make a meaningful impact in the insurance industry while developing your skills.
  • Qualifications: Experience in handling complex claims and strong negotiation skills required.

The predicted salary is between 63000 - 77000 £ per year.

At CNA Hardy, great people don’t just join us - they grow with us, lead with purpose, and help shape the future of our business and the industry.

We exist to help businesses navigate an unpredictable world and we do that through the expertise, integrity and commitment of our people.

Every role contributes to protecting businesses, livelihoods and communities, giving our people the opportunity to make a meaningful and visible impact.

The Role

We are currently hiring for a Senior Claims Examiner to manage complex professional indemnity, cyber and technology claims from initial investigation through to effective resolution.

  • What You’ll Be Doing
  • Claims ownership: Manage a varied portfolio of complex professional indemnity, cyber and technology claims within agreed authority levels.
  • Coverage and investigation: Interpret complex policy wordings, investigate claims thoroughly and assess liability, quantum and exposure.
  • Resolution strategy: Work with brokers, insureds, experts and legal partners to deliver timely, commercially sound settlements and defence strategies.
  • Reserving and reporting: Set accurate reserves, identify emerging trends and provide clear analysis and reporting to management.
  • Team contribution: Support less experienced colleagues, maintain high-quality claim data and contribute to projects and presentations.
  • What We’re Looking For
  • Complex claims experience: Proven experience handling complex professional indemnity, cyber, technology or closely related commercial claims.
  • Technical judgement: Strong coverage analysis, reserving and quantum assessment skills, with confidence working within delegated authority.
  • Negotiation skills: A track record of developing effective settlement strategies and resolving challenging claims with multiple stakeholders.
  • Commercial awareness: Sound knowledge of relevant legislation, regulation and market developments affecting complex claims.
  • Professional collaboration: Clear communication, accurate reporting and the ability to guide colleagues while working effectively with brokers, insureds and experts.

Why Join CNA Hardy?

Our workplace is dynamic, challenging and ever evolving, here your voice matters and you can make a difference.

We celebrate individuality and inclusivity, ensuring everyone feels valued, respected, and supported to share ideas and perspectives.

Our employees and their families are important to us.

That’s why we offer flexible hybrid working and a competitive compensation and benefits package.

We also invest in your growth through learning, mentoring, and clear development pathways, recognising and rewarding performance and the behaviours that drive success.

We recognise that the development of skills and experiences is crucial for our people to achieve their aspirations and reach their full potential.

The Company CNA Hardy

CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets.

We offer a highly specialised and comprehensive portfolio of innovative and market leading products.

Coverage is available to businesses of all sizes for domestic, international and global exposures.

We are a leading specialist commercial insurance provider for clients of all sizes with both domestic and international exposures.

Writing across both company and Lloyd's platforms offers our brokers the flexibility to find the best solution for their clients in more than 200 countries and territories worldwide.

Find out more about our Lloyd's Syndicate 382.

Our clients trust us because we understand the risks they face.

Our teams on the ground have the local expertise and authority to provide fast, effective solutions for our clients across our network of dedicated offices in Belgium, Denmark, France, Germany, Italy, the Netherlands and the UK (Birmingham, Glasgow, Manchester and London).

Whether it’s our expert underwriters, risk control engineers, claims managers or international solutions team, we work in partnership with our brokers to deliver our highly-specialised and comprehensive portfolio of innovative and market-leading products in response to emerging exposures and ever-changing needs.

CNA Hardy is part of CNA Financial Corp, one of the largest U.

S. commercial property and casualty insurance companies.

Trusted for more than 125 years, CNA provides a broad range of standard and specialised insurance products and services for over 1 million businesses and professionals across the U.

S., Canada and Europe.

Senior Claims Examiner - PI in London employer: 00601 CNA Services (UK) Limited

CNA Services (UK) Limited is an excellent employer, offering a dynamic work environment in Manchester where innovation meets collaboration. With a strong focus on employee growth and development, we provide comprehensive training and career advancement opportunities, ensuring our team members thrive in their roles. Join us to be part of a supportive culture that values expertise and fosters meaningful relationships within the insurance industry.

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Contact Details:

00601 CNA Services (UK) Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Claims Examiner - PI in London

✨Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

✨Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like 00601 CNA Services (UK) Limited). A thoughtful message explaining your interest can really make a difference!

✨Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

✨Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like 00601 CNA Services (UK) Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Senior Claims Examiner - PI in London

Problem-Solving Skills
Adaptability
Communication Skills
Time Management
Organizational Skills
Flexibility
Compassion

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at 00601 CNA Services (UK) Limited.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at 00601 CNA Services (UK) Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at 00601 CNA Services (UK) Limited

✨Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at 00601 CNA Services (UK) Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

✨Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

✨Prepare for Behavioural Questions

As a full-timer at 00601 CNA Services (UK) Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

✨Know the Company Culture Inside Out

Understanding 00601 CNA Services (UK) Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.