At a Glance
- Tasks: Manage complex Marine claims and drive timely, cost-effective outcomes.
- Company: Dynamic and inclusive workplace with a focus on individual contributions.
- Benefits: Flexible hybrid working, competitive pay, and clear development pathways.
- Other info: Mentoring opportunities and a supportive environment for continuous improvement.
- Why this job: Make a real impact in a challenging role while building strong relationships.
- Qualifications: Significant Marine claims experience and strong technical skills required.
The predicted salary is between 60000 - 80000 £ per year.
The Role
We are currently hiring for a Senior Claims Examiner to join our Marine Claims team in our London office to manage a portfolio of complex Marine claims, delivering expert technical handling and driving timely, cost‑effective outcomes for customers and the business. You will play a key role in handling high‑value and technically complex claims while contributing to team development and maintaining strong broker and client relationships.
What You’ll Be Doing
- Manage a varied portfolio of Marine claims across cargo, freight liability, transport & logistics and fine art & specie, ensuring effective and proactive handling within authority limits.
- Analyse and apply complex policy wordings, making sound coverage decisions and escalating where required.
- Coordinate investigations with brokers, insureds, experts and solicitors, developing strategies to achieve timely and cost‑effective claim resolution.
- Set and maintain accurate reserves, control claim costs and manage payments in line with internal guidelines and authority levels.
- Provide mentoring to less experienced colleagues while analysing claims trends, identifying recovery opportunities and contributing to reporting and business insights.
What We’re Looking For
- Significant experience handling Marine claims, ideally across both Company and Lloyd’s markets, with strong technical capability.
- Strong understanding of policy wordings, coverage interpretation and relevant legal and regulatory frameworks.
- Ability to evaluate complex claims, assess exposure and make balanced, commercially sound decisions.
- Confident communicator able to build relationships and negotiate effectively with brokers, clients and external partners.
- Understanding of underwriting principles and business objectives, with the ability to adapt in a changing environment and contribute to continuous improvement.
Why Join CNA Hardy
Our workplace is dynamic, challenging and ever evolving, and your voice matters. We celebrate individuality and inclusivity, ensuring everyone feels valued, respected, and supported to share ideas and perspectives. We offer flexible hybrid working, a competitive compensation and benefits package, learning, mentoring and clear development pathways, recognising and rewarding performance and the behaviours that drive success.
Senior Claims Examiner in London employer: 00601 CNA Services (UK) Limited
CNA Hardy is an exceptional employer, offering a dynamic and inclusive work environment in the heart of London. As a Senior Claims Examiner, you will benefit from flexible hybrid working arrangements, a competitive compensation package, and ample opportunities for professional growth through mentoring and development pathways. Join us to make a meaningful impact while being part of a team that values your contributions and fosters a culture of respect and collaboration.
Contact Details:
00601 CNA Services (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Examiner in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Marine claims sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can discuss complex claims scenarios confidently, as this will show potential employers that you’re the right fit for handling high-value cases.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at CNA Hardy.
We think you need these skills to ace Senior Claims Examiner in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Examiner role. Highlight your experience with Marine claims and any specific achievements that showcase your technical handling skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about Marine claims and how your background aligns with our needs. Don’t forget to mention your ability to build strong relationships with brokers and clients.
Showcase Your Technical Skills:In your application, be sure to highlight your understanding of policy wordings and coverage interpretation. We’re looking for someone who can evaluate complex claims, so give us examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at 00601 CNA Services (UK) Limited
✨Know Your Marine Claims Inside Out
Make sure you brush up on your knowledge of marine claims, especially in areas like cargo and freight liability. Be prepared to discuss specific cases you've handled and how you navigated complex policy wordings.
✨Showcase Your Technical Skills
Highlight your technical capabilities during the interview. Be ready to explain how you've made sound coverage decisions in the past and how you approach evaluating complex claims. This will demonstrate your expertise and confidence.
✨Build Rapport with Interviewers
Since strong communication is key in this role, practice building rapport with your interviewers. Use examples from your experience to illustrate how you've successfully negotiated with brokers and clients, showcasing your relationship-building skills.
✨Demonstrate Your Mentoring Ability
As a Senior Claims Examiner, you'll be expected to mentor less experienced colleagues. Share examples of how you've supported team development in the past, and discuss any strategies you've used to analyse claims trends and identify recovery opportunities.
