At a Glance
- Tasks: Welcome guests, manage calls, and support the Executive Assistant team.
- Company: CNA Hardy, a leading commercial insurance provider in London.
- Benefits: Gain valuable experience in a professional environment with growth opportunities.
- Other info: Join a collaborative team in a dynamic workplace.
- Why this job: Be the friendly face of our office and enhance your administrative skills.
- Qualifications: Strong computer skills and excellent communication abilities required.
The predicted salary is between 30000 - 40000 £ per year.
Position Summary: Deliver professional front‑of‑office reception services to employees and guests and provide administrative support to the Executive Assistant team. The role is based in the London office, five days per week, with core working hours 8:45am – 16:45pm.
Key Responsibilities:
- Greet and welcome guests at the London office, ensuring a friendly and speedy hand‑off to EA’s or colleagues.
- Answer or receive calls at the reception desk, effectively transitioning callers to appropriate contacts.
- Liaise as the point of contact for London building office entry and resolve guest or employee entry issues quickly.
- Maintain the presentation of the reception area and meeting rooms, escalating concerns to facilities or IT as required.
- Daily check of meeting room and IT equipment functionality; resolve or forward issues to IT.
- Maintain a general issues log related to reception and meeting rooms, channeling to appropriate areas and providing weekly reporting to Lead EA.
- Manage the reception desk email inbox, resolving or channeling issues.
- Manage the meeting room diary and resolve scheduling conflicts.
- Collate meeting room requirements and ensure they are met.
- Support Executive Assistants with administrative duties, diary and expense management as required.
- Carry out additional duties as assigned.
- Escalate ongoing concerns to Lead EA or Head of HR.
Skills, Knowledge & Experience:
- Excellent computer skills in Microsoft Office Suite (Word, Excel, Outlook).
- Good interpersonal and communication skills.
- Excellent attention to detail and organisational skills.
- Multitasking and time‑management skills, with the ability to prioritise tasks.
- Collaborative and proactive approach.
- Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position.
Additional Information: CNA Hardy is a specialist commercial insurance provider operating within the Lloyd’s and company markets.
Receptionist in London employer: 00601 CNA Services (UK) Limited
CNA Hardy is an exceptional employer, offering a vibrant work culture in the heart of London where employees are valued and supported. With a focus on professional development, the company provides ample opportunities for growth and collaboration, ensuring that every team member can thrive in their role. The friendly environment and commitment to excellence make CNA Hardy a rewarding place to work for those seeking meaningful employment.
Contact Details:
00601 CNA Services (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research CNA Hardy and understand their values, culture, and what they do. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your interpersonal skills. As a receptionist, you'll be the face of the company, so practice your greeting and how you’d handle different scenarios with guests and calls. A friendly smile goes a long way!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Ask about the team dynamics or how they handle busy periods at the reception. This shows that you’re proactive and thinking about how you can fit into their workflow.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and comfortable with online processes, which is key for this role.
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, this role is all about welcoming guests and creating a positive atmosphere.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role. Highlight your relevant skills, like your experience with Microsoft Office or your knack for multitasking. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at 00601 CNA Services (UK) Limited
✨Know the Company Inside Out
Before your interview, take some time to research CNA Hardy. Understand their values, mission, and the specifics of the insurance market they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Greeting
As a receptionist, first impressions are key. Practice a warm and professional greeting that you can use when welcoming guests. This will help you feel more confident and set a positive tone for the interview.
✨Show Off Your Multitasking Skills
Be prepared to discuss how you manage multiple tasks at once. Think of examples from your past experiences where you successfully juggled various responsibilities, especially in a busy environment. This will demonstrate your ability to handle the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the office culture, or specific challenges the reception team faces. This shows that you’re proactive and genuinely interested in how you can contribute to their success.
