At a Glance
- Tasks: Serve delicious fish and chips while ensuring customers have an amazing experience.
- Company: Join a family-run business passionate about sustainability and community.
- Benefits: Flexible hours, staff discounts, career progression, and online training to boost your CV!
- Other info: Work in a fun environment with a focus on health, safety, and teamwork.
- Why this job: Become a fish and chip superhero and make memories with every customer.
- Qualifications: Enthusiasm for great service and willingness to learn; previous experience is a plus.
The predicted salary is between 7 - 12 £ per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction. The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities:- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner
- Assembling orders for takeaway, Click & Collect and Delivery via our 'My Chippy' app
- Assisting Managers and Fryers to prepare food
- Supporting good food hygiene practices
- Supporting best practice for Health & Safety
- Willingness to learn and grow
- An enthusiastic approach to deliver great service and a drive for customer satisfaction
- Feel at ease to interact with customers
- Previous experience in a similar environment would be an advantage
- Opportunities for career progression
- Recognition rewards
- Online training and personal development, a great way to improve your CV!
- Staff discounts
- Flexible working options
- 28 days holiday, inclusive of bank holidays
We are a family business that deeply cares about its people. Our business is nothing without you! We put just as much passion into your development and happiness as we do our delicious fish and chips!! Join our family in Brighton, and become a fish and chip superhero.
Team Member in Brighton employer: 006 - Bankers Brighton
At Churchill / FishnChickn, we pride ourselves on being an exceptional employer that values our team members as much as our customers. Located in Brighton, we offer flexible working options, opportunities for career progression, and a supportive work culture that prioritises personal development and recognition. Join us to be part of a family business that is committed to sustainability and creating memorable experiences for both our staff and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Churchill / FishnChickn. Understand their values and what makes them tick. This way, you can show them you're not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think about how you would handle different customer scenarios. Role-play with a friend or family member to get comfortable with delivering exceptional service.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to navigate!
We think you need these skills to ace Team Member in Brighton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to make our customers' fish and chip dreams come true.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with our core values. Mention any previous experience in similar environments and how it can help you deliver exceptional service.
Keep It Clean and Clear:Just like we maintain high standards of cleanliness in our stores, your application should be tidy and easy to read. Use clear language and check for any spelling or grammar mistakes before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 006 - Bankers Brighton
✨Know Your Fish and Chips
Familiarise yourself with the menu and the company's commitment to sustainability. Being able to chat about the different types of fish or the sourcing practices will show your genuine interest in the role and the company.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with the company's values.
✨Show Enthusiasm and Willingness to Learn
Express your eagerness to grow within the role. Highlight any previous experience in similar environments, but also emphasise your readiness to learn new skills and adapt to the team’s needs.
✨Practice Health & Safety Awareness
Brush up on basic health and safety practices relevant to food service. Being knowledgeable about hygiene standards and safety procedures will demonstrate that you take the role seriously and are ready to contribute to a safe working environment.
