At a Glance
- Tasks: Be the bridge between Product, Engineering, and Risk Operations to enhance user experience.
- Company: Join Checkout.com, a leading global payments provider with a dynamic team culture.
- Benefits: Enjoy a hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with top brands like eBay and Uber Eats in a fast-paced environment.
- Why this job: Make a real impact in fintech by advocating for user needs and driving product improvements.
- Qualifications: Experience in product development and strong data analysis skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
Checkout.com is a global payments provider powering billions of transactions each year for clients such as eBay, ASOS, Klarna, Uber Eats and Sony. With 19 offices worldwide and headquarters in London, we focus on fast‑moving, performance‑obsessed teams that build the future of fintech.
As a Product Partnership Senior Analyst, you will be a key link between Product, Engineering and Risk Operations, ensuring merchants receive support with new product releases and enhancements. You’ll facilitate communication, champion user needs and drive continuous improvements in processes and product design.
Responsibilities- Represent the Risk Operations team in ongoing relationships with Product, defining risk requirements for new releases and enhancements.
- Partner with Risk Operations leadership to update and advocate the roadmap for tooling enhancements.
- Collaborate closely with Product Managers and Engineers throughout the product development lifecycle, providing input on supportability, usability and potential pain points from an internal Operations perspective.
- Work with Product Managers during product launches: conduct assessments, identify potential risks and provide go/no‑go recommendations.
- Support Risk Operations strategic initiatives such as vendor assessment, capacity planning and ad‑hoc company‑led projects.
- Stay abreast of customer trends, competitor products and market shifts.
- In‑depth knowledge of product development processes and support operations, understanding the complexities of bringing new products to market.
- Demonstrated experience in supportability, product readiness or customer advocacy roles, preferably within a technology or SaaS environment.
- Passion for advocating for user needs and ensuring a positive support experience.
- Strong communication, collaboration and interpersonal skills to engage with technical and non‑technical stakeholders and build relationships.
- Expertise in data analysis to extract trends and insights (e.g., INDEX MATCH, SQL, Pivot tables).
- Strong project management capabilities to coordinate readiness activities and meet deadlines.
- Payments industry experience is a plus but not required.
- Hybrid working model: up to three days per week in office, with flexibility to support collaboration and connection.
Senior Analyst, Product Operations employer: 0026 Checkout Technology Ltd
Checkout.com is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. With a hybrid working model that promotes flexibility and work-life balance, employees have the opportunity to thrive in their roles while contributing to cutting-edge fintech solutions. The company prioritises employee growth through continuous learning and development opportunities, making it an ideal place for those seeking meaningful and rewarding careers in the fast-paced payments industry.
Contact Details:
0026 Checkout Technology Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Analyst, Product Operations
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those at Checkout.com. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding the product development lifecycle. Brush up on your knowledge of risk operations and how they tie into product launches. We want you to shine when discussing your experience!
✨Tip Number 3
Showcase your data analysis skills! Be ready to discuss how you've used tools like SQL or Excel to drive decisions in past roles. We love seeing candidates who can back up their claims with solid examples.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Checkout.com.
We think you need these skills to ace Senior Analyst, Product Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Analyst, Product Operations. Highlight your experience in product development processes and any relevant skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about advocating for user needs and how your background makes you a perfect fit for this role. Let us know what excites you about working at Checkout.com!
Showcase Your Data Skills:Since data analysis is key for this position, don’t forget to mention your expertise in tools like SQL and Excel. Share specific examples of how you've used data to drive decisions or improvements in past roles. We love numbers as much as we love great insights!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team at Checkout.com!
How to prepare for a job interview at 0026 Checkout Technology Ltd
✨Know Your Product Development Processes
Make sure you brush up on your knowledge of product development processes and support operations. Be ready to discuss how these processes work, especially in a tech or SaaS environment. This will show that you understand the complexities involved in bringing new products to market.
✨Showcase Your Communication Skills
Since this role involves liaising between various teams, it's crucial to demonstrate your strong communication and interpersonal skills. Prepare examples of how you've successfully engaged with both technical and non-technical stakeholders in the past. This will highlight your ability to build relationships and advocate for user needs.
✨Prepare for Data Analysis Questions
Expect questions that test your data analysis skills, particularly with tools like SQL and Excel. Brush up on techniques such as INDEX MATCH and Pivot tables, and be ready to discuss how you've used data to extract trends and insights in previous roles.
✨Understand the Payments Industry Landscape
Even if you don't have direct experience in the payments industry, it’s beneficial to familiarise yourself with current trends and competitor products. Showing that you're aware of market shifts will demonstrate your passion for the field and your commitment to continuous improvement.
