At a Glance
- Tasks: Be the bridge between Product, Engineering, and Risk Operations to enhance user experience.
- Company: Join Checkout.com, a global leader in fintech powering billions of transactions.
- Benefits: Enjoy a hybrid working model with flexibility and collaboration opportunities.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Make a real impact by advocating for user needs and driving product improvements.
- Qualifications: Experience in product development and strong data analysis skills are essential.
The predicted salary is between 50000 - 70000 £ per year.
Checkout.com is a global payments provider powering billions of transactions each year for clients such as eBay, ASOS, Klarna, Uber Eats and Sony. With 19 offices worldwide and headquarters in London, we focus on fast‑moving, performance‑obsessed teams that build the future of fintech.
As a Product Partnership Senior Analyst, you will be a key link between Product, Engineering and Risk Operations, ensuring merchants receive support with new product releases and enhancements. You’ll facilitate communication, champion user needs and drive continuous improvements in processes and product design.
Responsibilities- Represent the Risk Operations team in ongoing relationships with Product, defining risk requirements for new releases and enhancements.
- Partner with Risk Operations leadership to update and advocate the roadmap for tooling enhancements.
- Collaborate closely with Product Managers and Engineers throughout the product development lifecycle, providing input on supportability, usability and potential pain points from an internal Operations perspective.
- Work with Product Managers during product launches: conduct assessments, identify potential risks and provide go/no‑go recommendations.
- Support Risk Operations strategic initiatives such as vendor assessment, capacity planning and ad‑hoc company‑led projects.
- Stay abreast of customer trends, competitor products and market shifts.
- In‑depth knowledge of product development processes and support operations, understanding the complexities of bringing new products to market.
- Demonstrated experience in supportability, product readiness or customer advocacy roles, preferably within a technology or SaaS environment.
- Passion for advocating for user needs and ensuring a positive support experience.
- Strong communication, collaboration and interpersonal skills to engage with technical and non‑technical stakeholders and build relationships.
- Expertise in data analysis to extract trends and insights (e.g., INDEX MATCH, SQL, Pivot tables).
- Strong project management capabilities to coordinate readiness activities and meet deadlines.
- Payments industry experience is a plus but not required.
- Hybrid working model: up to three days per week in office, with flexibility to support collaboration and connection.
Senior Analyst, Product Operations in London employer: 0026 Checkout Technology Ltd
Checkout.com is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to make impactful contributions. With a hybrid working model that promotes flexibility and collaboration, team members enjoy a supportive environment that prioritises professional growth and development. Located in London, employees benefit from being part of a global payments leader, working alongside top-tier clients and gaining invaluable experience in the fast-paced fintech industry.
Contact Details:
0026 Checkout Technology Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Analyst, Product Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those at Checkout.com. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by understanding the product development lifecycle. Brush up on your knowledge of risk operations and how they tie into product releases. This will show you're not just interested in the role but also passionate about making an impact.
✨Tip Number 3
Showcase your data analysis skills! Be ready to discuss how you've used tools like SQL or Excel to extract insights in past roles. This is key for a Senior Analyst position, and it’ll set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Checkout.com.
We think you need these skills to ace Senior Analyst, Product Operations in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Analyst role. Highlight your experience in product development processes and any relevant tech or SaaS background to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about advocating for user needs. Share specific examples of how you've improved processes or supported product launches in the past.
Show Off Your Data Skills:Since data analysis is key for this role, don’t forget to mention your expertise with tools like SQL and Excel. Give us a glimpse of how you've used these skills to extract insights and drive improvements.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 0026 Checkout Technology Ltd
✨Know Your Product Development Processes
Make sure you brush up on your knowledge of product development processes and support operations. Be ready to discuss how these processes work, especially in a tech or SaaS environment. This will show that you understand the complexities involved in bringing new products to market.
✨Showcase Your Communication Skills
Since this role involves liaising between various teams, it's crucial to demonstrate your strong communication and interpersonal skills. Prepare examples of how you've successfully engaged with both technical and non-technical stakeholders in the past. This will highlight your ability to build relationships and advocate for user needs.
✨Prepare for Data Analysis Questions
Given the emphasis on data analysis in the job description, be ready to discuss your experience with tools like SQL, INDEX MATCH, and Pivot tables. You might even want to prepare a few examples of how you've used data to extract trends and insights in previous roles.
✨Understand the Payments Industry
While payments industry experience isn't required, having a basic understanding of it can set you apart. Research current trends, major players, and recent developments in fintech. This knowledge will help you engage more meaningfully during the interview and show your enthusiasm for the sector.
