Chief of Staff to CMO in London

At Checkout.com, we create marketing that moves people to buy our products, building a brand that top‑notch marketers trust. We are looking for a Chief of Staff to the CMO to bring focus, momentum, and operational excellence to our marketing organization. This is a high‑impact, hands‑on role for someone energized by pace, problem‑solving, and building in complex, fast‑moving environments, with a genuine passion for marketing as a growth driver.

Responsibilities

• Support marketing strategy and planning, translating business priorities into clear plans, goals, and roadmaps across the marketing organization.
• Highlight trade‑offs and options to deliver greater impact.
• Identify and structure problems, analyze options, and drive clear recommendations.
• Help the team capitalize on their largest opportunities.
• Partner closely with the CMO and marketing leadership to support prioritisation, preparation for key forums, and follow‑through on decisions and actions.
• Run the marketing operating rhythm, including planning cycles, leadership meetings, business reviews, and goal tracking, keeping momentum as priorities shift.
• Drive execution across fast‑moving, cross‑functional initiatives by coordinating inputs, managing dependencies, and unblocking issues under tight deadlines.
• Act as a connector across functions, working closely with Product, Commercial, Finance, Data, and People teams to ensure alignment and progress.
• Help strengthen data‑led decision‑making, supporting how insights, performance metrics, and results inform priorities and trade‑offs.
• Improve operational excellence by bringing structure to processes, documentation, ways of working, and reporting.
• Enable clear communication and alignment by synthesising information and preparing leadership updates and materials as needed.
• Drive technology adoption and skills in the marketing team, championing AI and Agentic Commerce across the organization.
• Identify projects, work with the marketing leadership team, and ensure we improve our technology skills organization‑wide.
• Support the budget process, own the annual marketing budget by function and by region, and drive debate and alignment in budget setting, measurement, and governance.
• Detail the approach to regional and global management best practice and serve as the single point of contact with the Finance Business Planning team.
• Support the marketing talent development process throughout the lifecycle of talent, from attraction through development and mobility.
• Set talent level frameworks with the HR Business Partner, drive goal setting, calibration, and bi‑annual performance management processes with leaders.
• Support the CMO at external presentations and key stakeholder meetings, including with investors and shareholders.

Qualifications

• Energised by pace, complexity, and problem‑solving, with the ability to stay focused and effective as priorities shift.
• Strong strategic thinker who genuinely enjoys execution and making things happen.
• A clear passion for marketing, with curiosity about how brand, product, data, and performance come together to drive growth.
• Comfortable working with data, planning cycles, and performance metrics to support decision‑making and prioritisation.
• Highly organized, able to manage multiple workstreams and deadlines simultaneously.
• Excellent communicator, confident working with senior leaders and cross‑functional teams to drive alignment and decisions.
• A natural connector who builds strong relationships and helps teams work better together.
• Sound judgment and discretion when handling sensitive topics and information.
• Growth mindset, strong motivation to learn, develop, and grow alongside a senior leadership team.