TRICARE Beneficiary Services Representative PART TIME - Lakenheath

Social network you want to login/join with: TRICARE Beneficiary Services Representative PART TIME – Lakenheath, Brandon Client: 00100 LEIDOS, INC. Location: Brandon, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 59ad706b022e Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Are you looking for your next \”great mission\” professionally? Do you have more to give, want to learn new skills, and be part of a team with a rewarding mission? Leidos has the perfect job for you in Lakenheath, England! This is a part-time position with a minimum of 24 hours per week. The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference every day! Leidos offers great benefits: competitive paid time off (PTO) packages, 10 paid federal holidays, 401K retirement plan, college tuition and technical certification assistance, on the job training, paid parental leave, paid disability leave, and an internal/external referral bonus program that rewards you for knowing and introducing great talent! As a Beneficiary Services Representative, you will provide beneficiary education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency. You will assist eligible beneficiaries with education and enrollment, helping operate an integrated healthcare delivery system overseas. Under minimal supervision, serve as a TRICARE liaison for the beneficiary population. This role makes a difference for many military families! PRIMARY DUTIES: Verify benefits eligibility and process enrollments, disenrollments, portability transfers using the Defense Online Enrollment System, Customer Relationship Manager systems, etc. Register TRICARE beneficiaries in the MHS Genesis system Perform Primary Care Manager changes following Military Treatment Facility guidelines Provide education on resources, benefits, and enrollment/disenrollment information via phone and in person Manage transfer information for active-duty and family member portability/disenrollment processes Conduct briefings for In Processing, Out Processing, Maternity, pre-separation/retirement, and others Assist with basic claims inquiries, such as claim status Record health information into systems Assess assistance levels needed and escalate issues as appropriate Report daily activity data Complete training and ensure HIPAA compliance and confidentiality Support remote BSRs at other sites and shadow new BSRs as needed Adhere to a business casual dress code Perform other duties as assigned MINIMUM REQUIRED SKILLS: High school diploma or GED Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member, DoD employee, or US Contractor supporting the DoD Must be a US Citizen Eligibility for and maintenance of ADP IT III / Non Sensitive Position, Tier 1 Three years’ experience in: U.S. military healthcare delivery or civilian managed care environment Medical or clinical environment MHS Genesis or civilian healthcare computer systems and claims processing Customer service environment DESIRED SKILLS: Fluency in English Excellent written and oral communication skills Effective presentation skills Internet research proficiency Proficiency with Microsoft Office 2010 or later (Word, Excel, PowerPoint, Outlook) Ability to communicate tactfully on the phone and in person Ability to work independently with minimal supervision Strong organizational and time management skills Detail-oriented and capable of multitasking Knowledge of TRICARE Overseas programs, DEERS, DOES, and MHS Genesis Apply today to learn more about joining this worthwhile mission. Original Posting Date: 2024-09-13 While subject to change, this job is expected to remain open for at least 3 days from the posting date. Pay Range: The Leidos pay range is a guideline and not a guarantee. Compensation depends on responsibilities, education, experience, skills, internal equity, market data, and other factors. #J-18808-Ljbffr