Director, Head of Office - Marlborough
Director, Head of Office - Marlborough

Director, Head of Office - Marlborough

Marlborough Full-Time 72000 - 108000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the Marlborough office, driving business transformation and fostering a collaborative culture.
  • Company: RBC Wealth Management Europe offers comprehensive wealth management services to private clients.
  • Benefits: Enjoy competitive compensation, flexible benefits, and opportunities for personal development.
  • Why this job: Make a real impact in a senior leadership role with a focus on growth and client service.
  • Qualifications: Proven leadership experience in client-facing roles and a strong understanding of wealth management.
  • Other info: Work in a dynamic team with some flexibility for remote work.

The predicted salary is between 72000 - 108000 £ per year.

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Director, Head of Office – Marlborough, Marlborough

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Client:

0000050471 RBC Europe Limited

Location:

Marlborough, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

23c9b733988b

Job Views:

14

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Description

We are seeking an experienced, transformative leader to head our Marlborough Office – a strategic leadership role focused on driving the success of our business in line with the RBC Wealth Management Europe Thrive 2030 strategy. You will drive meaningful business transformation, champion a progressive culture and lead the office with clarity, empathy, and vision. This is an opportunity for someone who brings a strong track record of leadership in complex environments with a passion for driving business growth, and inspiring teams. You will play a pivotal role in shaping the strategic direction and structure of the office whilst ensuring exceptional client service and fostering a collaborative, values-driven environment. This is a fantastic opportunity to take on a senior leadership role where your expertise and vision will make a real impact.

Our Business: RBC Wealth Management Europe provides comprehensive wealth management capabilities through RBC Brewin Dolphin and RBC Wealth Management to private clients, including professionals, inheritors, business owners, entrepreneurs, intermediaries and charities. We help clients meet their financial goals through investments, financial planning, trust, credit, and banking capabilities. The Marlborough office forms part of the RBC Brewin Dolphin office network, managing significant assets on behalf of clients. They support clients by providing bespoke discretionary investment management and wealth planning, whilst drawing on the expertise across RBC’s wider banking capabilities. They combine the best of local understanding with global scale and perspective.

What will you do?

  1. Set and execute the strategic direction of Marlborough aligned with the RBC WME Thrive 2030 vision and strategy
  2. Deliver sustainable growth and revenue by a relentless focus on maximizing business opportunities and target markets
  3. Build and sustain a people-centred culture focused on inclusion, trust, accountability and performance
  4. Act as a visible and authentic leader, supporting personal development, wellbeing and collaborative working practices
  5. Cultivate a positive office culture that aligns with our values and encourages personal development
  6. Lead, inspire, and develop a talented team across the whole office
  7. Empower others to lead, use initiative, and take ownership and accountability
  8. Promote and execute growth strategies while enhancing RBC presence in the local market
  9. Ensure compliance with regulatory standards and drive operational excellence
  10. Monitor office performance, budgeting, and profitability, making strategic decisions to ensure growth
  11. Foster a strong risk culture and a proactive approach to regulatory and reputational considerations, acting with integrity and good conduct

What do you need to succeed?

Required:

  • Previous experience in a client facing role, and/or managing client facing teams
  • Genuine followership by leading with integrity, humility and consistent, values-based behaviour
  • Extensive leadership track record in leading large teams undergoing significant change and a solid understanding of wealth management
  • Strong emotional intelligence and the ability to build a strong team to lead the office alongside you
  • A growth mind-set with excellent communication, influencing and listening skills.
  • A passion for driving business improvement and good culture in complex organisations.
  • Experience leading diverse teams, managing through change and cultivating client trust and loyalty
  • Strong understanding of financial markets, risk management, and regulatory requirements
  • Ability to drive results, build a strong team, and meet deadlines in a fast-paced environment

Preferable:

  • Existing relationships with the business community in Marlborough and surrounding areas is highly desirable

Benefits: We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with world class talent
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team

RBC’s expectation is that from mid-September 2025, all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

#RBCBD

Job Skills

  • Communication
  • Customer Service Management
  • Interpersonal Relationship Management
  • Investment Consulting
  • Investment Management
  • Investment Performance Measurement
  • Organizational Leadership
  • Performance Management (PM)
  • Private Banking
  • Product Services
  • Results-Oriented

Additional Job Details

Address: WOODSTOCK COURT, BLENHEIM ROAD:MARLBOROUGH

City: Marlborough

Country: United Kingdom

Work hours/week: 35

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-07-18

Application Deadline: 2025-08-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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Director, Head of Office - Marlborough employer: 0000050471 RBC Europe Limited

RBC Europe Limited is an exceptional employer, offering a dynamic and collaborative work environment in Marlborough that prioritises employee growth and well-being. With a strong focus on progressive culture, comprehensive benefits, and opportunities to work alongside world-class talent, employees are empowered to make a meaningful impact while driving business success. The company's commitment to inclusion and professional development ensures that every team member can thrive and contribute to the community.
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Contact Detail:

0000050471 RBC Europe Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Head of Office - Marlborough

✨Tip Number 1

Network strategically within the local business community in Marlborough. Attend industry events, join local business groups, and connect with professionals on platforms like LinkedIn to build relationships that could give you an edge in your application.

✨Tip Number 2

Demonstrate your leadership style through informal conversations or networking events. Share your vision for a people-centred culture and how you would inspire teams, as this aligns closely with the values RBC is looking for.

✨Tip Number 3

Research RBC's Thrive 2030 strategy thoroughly. Be prepared to discuss how your experience and ideas can contribute to this vision during interviews or networking opportunities, showcasing your alignment with their goals.

✨Tip Number 4

Highlight your understanding of regulatory standards and risk management in conversations. This will demonstrate your readiness to lead in a complex environment and reassure them of your capability to maintain compliance and operational excellence.

We think you need these skills to ace Director, Head of Office - Marlborough

Transformational Leadership
Strategic Planning
Client Relationship Management
Emotional Intelligence
Change Management
Team Development
Communication Skills
Influencing Skills
Financial Market Knowledge
Risk Management
Regulatory Compliance
Performance Management
Business Growth Strategies
Cultural Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience and aligns with the specific requirements of the Director, Head of Office role. Emphasise your track record in driving business growth and managing teams through change.

Craft a Compelling Cover Letter: Your cover letter should reflect your passion for the role and the company. Discuss how your values align with RBC's commitment to inclusion and collaboration, and provide examples of how you've fostered a positive office culture in previous roles.

Highlight Relevant Experience: In your application, focus on your client-facing experience and any existing relationships within the Marlborough business community. This will demonstrate your ability to drive results and build trust with clients.

Showcase Emotional Intelligence: Given the emphasis on emotional intelligence in the job description, include examples that illustrate your ability to lead with empathy and support team development. This will help convey your suitability for a transformative leadership role.

How to prepare for a job interview at 0000050471 RBC Europe Limited

✨Showcase Your Leadership Experience

As a candidate for the Director, Head of Office position, it's crucial to highlight your extensive leadership experience. Prepare specific examples of how you've successfully led large teams through significant change, focusing on your ability to inspire and develop talent.

✨Demonstrate Emotional Intelligence

Given the emphasis on emotional intelligence in the job description, be ready to discuss how you build strong relationships within your team and with clients. Share instances where your empathy and understanding have positively impacted team dynamics or client satisfaction.

✨Align with RBC's Values

Familiarise yourself with RBC's values and the Thrive 2030 strategy. During the interview, articulate how your personal values align with theirs and how you can contribute to fostering a positive office culture that promotes inclusion and accountability.

✨Prepare for Strategic Discussions

Expect questions about your vision for the Marlborough office and how you plan to drive sustainable growth. Be prepared to discuss your strategic approach to maximising business opportunities and enhancing RBC's presence in the local market.

Director, Head of Office - Marlborough
0000050471 RBC Europe Limited
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