RBC Brewin Dolphin - Senior Director, Head of Office - West of England in Cheltenham

We are seeking an experienced, transformative leader to head our West of England (WOE) offices, which comprises Bristol and Cheltenham. This is a strategic leadership role focused on driving the success of our business in line with the RBC Wealth Management Europe Thrive 2030 strategy. You will drive meaningful business transformation, champion a progressive culture and lead the office with clarity, empathy, and vision. This is an opportunity for someone who brings a strong track record of leadership in complex environments with a passion for driving business growth, and inspiring teams. You will play a pivotal role in shaping the strategic direction and structure of the office whilst ensuring exceptional client service and fostering a collaborative, values‑driven environment.

Our Business: RBC Wealth Management Europe provides comprehensive wealth management capabilities through RBC Brewin Dolphin and RBC Wealth Management to private clients, including professionals, inheritors, business owners, entrepreneurs, intermediaries and charities. We help clients meet their financial goals through investments, financial planning, trust, credit, and banking capabilities. The Bristol and Cheltenham offices form part of the RBC Brewin Dolphin office network, managing significant assets on behalf of clients. They support clients by providing bespoke discretionary investment management and wealth planning, whilst drawing on the expertise across RBC’s wider banking capabilities. They combine the best of local understanding with global scale and perspective.

What will you do?

• Set and execute the strategic direction of the WOE team, aligned with the RBC WME Thrive 2030 vision and strategy
• Deliver sustainable growth and revenue by a relentless focus on maximizing business opportunities and target markets
• Build and sustain a people‑centred culture focused on inclusion, trust, accountability and performance
• Act as a visible and authentic leader, supporting personal development, wellbeing and collaborative working practices
• Cultivate a positive office culture that aligns with our values and encourages personal development
• Lead, inspire, and develop a talented team across the whole office
• Empower others to lead, use initiative, and take ownership and accountability
• Promote and execute growth strategies while enhancing RBC presence in the local market
• Ensure compliance with regulatory standards and drive operational excellence
• Monitor office performance, budgeting, and profitability, making strategic decisions to ensure growth
• Foster a strong risk culture and a proactive approach to regulatory and reputational considerations, acting with integrity and good conduct

What do you need to succeed?

• Must‑have
• Genuine followership by leading with integrity, humility and consistent, values‑based behaviour
• Extensive leadership track record in leading large wealth management teams undergoing significant change and a solid understanding of wealth management
• Strong emotional intelligence and the ability to build a strong team to lead the office alongside you
• A growth mind‑set with excellent communication, influencing and listening skills
• A passion for driving business improvement and good culture in complex organisations
• Experience leading diverse teams, managing through change and cultivating client trust and loyalty
• Strong understanding of financial markets, risk management, and regulatory requirements
• Ability to drive results, build a strong team, and meet deadlines in a fast‑paced environment
• Nice‑to‑have
• Existing relationships with the business community in WOE is highly desirable

What is in it for you?

• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.