Community Manager

Community Manager

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
网易,NetEase

At a Glance

  • Tasks: Plan and operate overseas gaming communities, optimising Discord functions for player engagement.
  • Company: Join NetEaseGames, a leading tech company transforming gaming into a cultural experience.
  • Benefits: Visa sponsorship available, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with global teams and make a real impact in the gaming industry.
  • Why this job: Be part of a dynamic team shaping the future of gaming communities worldwide.
  • Qualifications: 3+ years in community management, strong communication skills, and deep gaming knowledge.

The predicted salary is between 40000 - 50000 £ per year.

About NetEaseGames: As a leading internet technology company based in China, NetEase, Inc. provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world. NetEase’s ESG initiatives are among the best in the global media and entertainment industry.

Responsibilities:

  • Responsible for planning and operating overseas gaming communities, developing and executing community strategies and objectives based on the product's market strategy and game version schedule.
  • Oversee the promotional scheduling, publishing, and performance evaluation of game version content within the community.
  • Continuously optimize Discord community functions based on player needs and preferences, ensuring the community meets player needs.
  • Collect and report on player feedback and sentiment; Monitor competing products and new releases in the genre.

Requirements:

  • Bachelor’s degree or above, with proficiency in English as a working language.
  • 3+ years of experience in operating large overseas gaming communities (Discord), with proven operational expertise in community and platform management, capable of developing and implementing community strategies.
  • Deep gaming experience with overseas titles; familiar with shooter/competitive game genres, with clear insights into player demographics and the gaming industry.
  • Strong communication and execution skills, collaborative team spirit, and a sense of responsibility.
  • Proficiency in Chinese is preferred for this position, as daily communication and collaboration with key stakeholders and team members based in China are essential to the responsibilities of the position.

Note: All UK-based positions are eligible for visa sponsorship.

Community Manager employer: 网易,NetEase

NetEase Games is an exceptional employer that fosters a dynamic and innovative work culture, where creativity and collaboration thrive. With a strong commitment to employee growth, the company offers numerous opportunities for professional development and encourages a healthy work-life balance. Located in the vibrant tech hub of China, employees benefit from being part of a leading internet technology company that values diversity and inclusivity while making a meaningful impact in the gaming industry.

网易,NetEase

Contact Details:

网易,NetEase Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Manager

Tip Number 1

Network like a pro! Reach out to people in the gaming community, especially those who work at NetEase or similar companies. Use platforms like LinkedIn to connect and engage with them; you never know who might help you land that interview!

Tip Number 2

Show off your passion for gaming! When you get the chance to chat with potential employers, share your insights on community management and your favourite games. This will demonstrate your genuine interest and expertise in the field.

Tip Number 3

Prepare for interviews by researching NetEase's games and community strategies. Be ready to discuss how you can enhance their community engagement on platforms like Discord. Tailor your answers to show you understand their brand and audience.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Community Manager

Community Management
Discord Management
Strategic Planning
Promotional Scheduling
Performance Evaluation
Player Feedback Collection
Market Analysis

Some tips for your application 🫡

Show Your Passion for Gaming:When you're writing your application, let your love for gaming shine through! Share your experiences with different games and communities, especially those that relate to the role. We want to see how you connect with players and understand their needs.

Tailor Your Application:Make sure to customise your CV and cover letter for this specific role. Highlight your experience with Discord and community management, and how you've successfully engaged players in the past. We appreciate when applicants take the time to align their skills with our needs!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the gaming community. We value effective communication, so show us you can convey your thoughts clearly!

Apply Through Our Website:Don't forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at 网易,NetEase

Know Your Gaming Communities

Before the interview, dive deep into the gaming communities you’ve managed. Be ready to discuss specific strategies you've implemented on platforms like Discord and how they’ve positively impacted player engagement. This shows your hands-on experience and passion for community management.

Showcase Your Communication Skills

As a Community Manager, communication is key. Prepare examples of how you've effectively communicated with players and team members in previous roles. Highlight any instances where your communication led to improved community sentiment or player feedback.

Understand the Competitive Landscape

Research NetEase's games and their competitors. Be prepared to discuss what you think sets them apart and how you would leverage that knowledge to enhance community strategies. This demonstrates your industry insight and strategic thinking.

Be Ready to Discuss Player Insights

Think about how you’ve collected and acted on player feedback in the past. Be ready to share specific examples of how you’ve used player insights to optimise community functions or game content. This will show your ability to adapt and respond to player needs.