Operational Control Trainer in Worthing

Location: Durrington, Worthing (Hybrid)

Contract Type: 12-month FTC/Secondment

Hours: 37

Salary: Up to £35k based on skills and experience

About the role: The Water Operational Trainer is responsible for developing and delivering industry leading training across the water operational function for Southern Water. This is undertaken by reviewing current training needs or future business solutions and developing comprehensive packages that set Southern Water's employees up for success. The trainer will utilise the Microsoft office suite to develop and deliver industry leading training to build competency in a variety of courses and applications. They are expected to maintain the content of these courses and future proof them with regards to business needs.

What you will be responsible for:

• The standard delivery of these programs is a mixture of face-to-face in the Durrington Head Office and virtual learning where applicable.
• The role requires a confident individual who can deliver regularly to a variety of new cohorts.
• Has a level of emotional intelligence and understands and can adapt to different learning styles.
• This could be representative of a new starter or someone who has been with the business for many years.
• As part of the induction programme, they will be the face of Southern Water and expected to demonstrate the behaviours and values of the business.
• Accurately understand the training and development needs of different teams within Control.
• Able to exchange information and ideas in a concise and logical way.
• Must be able to communicate effectively with people at all levels.
• Demonstrate the ability to adapt and be flexible in approach.
• Able to provide 1:1 performance coaching for learners.

What you’ll bring to the role:

• Requires understanding of different learning styles and delivery methods.
• Needs to be aware of, and utilise, technology in the delivery of training programmes where appropriate.
• Strong IT skills.
• Communication skills using a range of media.
• Risk & Compliance.
• Understand SW industry context.
• Ideally, you would live local to our head office.

Qualifications:

• Essential: Experience in training needs analysis, training design and development and training delivery.
• Desirable: CIPD qualification with training focus or equivalent relevant experience.

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.

Our Commitment to Diversity: We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional information: In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre‑employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.