At a Glance
- Tasks: Provide top-tier support for complex network issues and optimise network performance.
- Company: Join a leading tech firm focused on innovative networking solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with excellent career advancement potential.
- Why this job: Be at the forefront of cutting-edge networking technology and make a real difference.
- Qualifications: Experience in Tier 3 network support and strong knowledge of networking technologies.
The predicted salary is between 55000 - 70000 £ per year.
Responsibilities:
- Provide Tier 3 technical support for complex network issues affecting live production systems, training platforms, and business services.
- Act as the highest level of escalation for network-related incidents and service outages.
- Diagnose and resolve advanced networking issues across cloud, on-premise, and hybrid infrastructure environments.
- Support incident, problem, and change management processes in accordance with ITIL service management practices.
- Lead root cause analysis and remediation activities for major network incidents.
- Maintain and optimise network performance, reliability, and availability across operational environments.
- Support network configuration, upgrades, patching, and vulnerability remediation activities.
- Work closely with infrastructure, cloud, and platform engineering teams to support system deployments and network integrations.
- Monitor network performance and security using monitoring, logging, and observability tools.
- Maintain accurate network documentation including topology diagrams, configuration records, and operational procedures.
Essential Skills and Experience:
- Proven experience providing Tier 3 network support within complex enterprise or operational environments.
- Strong expertise in networking technologies including routing, switching, firewalling, VPNs, and network security.
- Experience supporting cloud networking environments (e.g. Azure Virtual Networks, AWS VPCs).
- Knowledge of deployable satellite internet constellations (e.g. Starlink) or similar technologies.
- Knowledge of 4/5G network solutions and technologies.
- Experience diagnosing and resolving complex network issues across distributed or hybrid environments.
- Experience supporting container networking and service connectivity within platforms such as Kubernetes, Docker or OpenShift.
- Experience performing root cause analysis and leading resolution of major incidents.
- Familiarity with ITIL service management practices including incident, problem, and change management.
- Experience with network monitoring and observability tools (e.g. SolarWinds, Prometheus, Grafana, ELK).
- Strong understanding of network security practices including segmentation, firewall rules, and secure connectivity.
- Relevant networking certification (e.g. CCNP or equivalent experience).
Networks Solution Engineer in Warminster employer: 慨正橡扯
As a Networks Solution Engineer, you will thrive in a dynamic and innovative environment that prioritises employee growth and development. Our company offers competitive benefits, a collaborative work culture, and opportunities to work with cutting-edge technologies in a supportive team setting. Located in a vibrant area, we encourage a healthy work-life balance and provide resources for continuous learning, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Networks Solution Engineer in Warminster
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or at networking events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini-project or case study that highlights your expertise in network solutions. Presenting this during interviews can really set you apart from the crowd.
✨Tip Number 3
Stay updated with the latest trends in networking tech. Mentioning recent developments or tools during your conversations shows you're passionate and knowledgeable about the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Networks Solution Engineer in Warminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Tier 3 network support and the specific technologies mentioned in the job description. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about networking and how your background makes you a perfect fit for the Networks Solution Engineer role. We love seeing enthusiasm and personality!
Showcase Relevant Projects:If you've worked on any projects that involved complex network issues or cloud environments, make sure to mention them. We appreciate real-world examples that demonstrate your problem-solving skills and technical know-how.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at 慨正橡扯
✨Know Your Networking Stuff
Make sure you brush up on your networking knowledge, especially around routing, switching, and security. Be ready to discuss specific technologies like VPNs and cloud networking environments, as well as any experience you have with tools like SolarWinds or Prometheus.
✨Showcase Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved complex network issues in the past. Think about a few major incidents you've handled and be ready to explain your thought process and the steps you took to resolve them.
✨Familiarise Yourself with ITIL Practices
Since the role involves incident and change management, it’s crucial to understand ITIL practices. Brush up on how you’ve applied these principles in previous roles, and be prepared to discuss how they can improve network performance and reliability.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company’s network infrastructure, their approach to incident management, or how they integrate new technologies. This shows your genuine interest and helps you assess if the company is the right fit for you.
