At a Glance
- Tasks: Lead the development of an AI-native onboarding platform from concept to launch.
- Company: Join JPMorgan, a leader in innovative financial solutions.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Diverse and inclusive environment with a focus on employee well-being.
- Why this job: Make a real impact by shaping the future of digital onboarding with AI.
- Qualifications: Strong product management skills and a passion for AI technology.
The predicted salary is between 60000 - 75000 £ per year.
JPMorgan International Consumer is building a next-generation, AI-native digital onboarding platform—modular, highly configurable, and scalable across products and geographies. We’re hiring a VP-level Technical Product Manager to help drive the platform to completion and rollout, partnering closely with engineering, operations, and risk/compliance stakeholders. Onboarding/KYC domain experience is a plus, not a prerequisite—we’re prioritising strong 0→1 product building, technical fluency, and an AI-first approach.
What you’ll do:
- Own product delivery end-to-end: define product outcomes, MVP scope, roadmap, and release plans; drive execution from discovery through launch and iteration.
- Lead with engineering: translate business needs into clear epics/stories, acceptance criteria, and decision logic; drive sequencing, tradeoffs, and delivery rigor across teams.
- Build AI-native capabilities: identify high-impact AI use cases that reduce onboarding friction (e.g., intelligent intake, document understanding, dynamic question flows, reviewer assist, summarisation, exception triage) and deliver them responsibly with appropriate controls and human-in-the-loop design.
- Design for modularity able to write requirements that engineers can build from.
- 0→1 builder mindset: experience taking new platform capabilities from concept to MVP to adoption; comfortable operating with ambiguity and creating structure.
- AI-first thinking: enthusiasm for applying AI to real customer and operator workflows, with pragmatic judgment around safety, monitoring, and explainability.
- Strong communication: excellent written and verbal skills; crisp at prioritisation, stakeholder management, and decision-making.
Nice to have (not required):
- Exposure to onboarding, identity, KYC/AML, screening, risk, or case/casework platforms.
- Experience delivering configurable/rules-driven platforms across multiple markets or regulatory contexts.
Join us to build a scalable, AI-native onboarding platform that improves customer experience, reduces operational friction, and accelerates growth across products and regions. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Technical Product Manager â AI Native Onboarding Platform employer: 慨正橡扯
At JPMorgan International Consumer, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a VP-level Technical Product Manager, you will have the opportunity to lead the development of a cutting-edge AI-native onboarding platform, while benefiting from our commitment to employee growth through diverse training programmes and a strong emphasis on diversity and inclusion. Join us in a role that not only challenges you but also allows you to make a meaningful impact in enhancing customer experiences across global markets.
