Principal Technical Architect in Swansea

Our Principal Technical Architects are responsible for leading and delivering strategically significant, complex client engagements across our portfolio of clients. We believe that great delivery stems from a thorough understanding of our clients and their needs, strong discipline skills and subject matter expertise, excellent leadership and a clear vision of lasting and effective change in a public sector environment. We expect our Principal Technical Architects to bring all of that and enthuse our delivery teams with the same passion.

The successful candidate will lead the Technical Architecture and Cyber aspects of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Technical Architects are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple, concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries.

Our Principal Technical Architects are members of the Technical Architecture and Cyber Practice leadership team with the responsibility to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. You will be responsible for the practice and service line‑specific delivery elements of your engagement/account as well as a shared ownership for the overall delivery of client outcomes. You will leverage your client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will combine their technical discipline/craft experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector.

• Collaborate with clients to understand their needs, provide solution advice as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials.
• Assess project performance as part of the billable delivery team, QA the deliverables and outcomes, and ensure client satisfaction.
• Coach and mentor team members and provide direction to enable them to achieve their engagement outcomes and develop their careers.
• Act as a Technical Authority of your appropriate capability to provide oversight and ensure alignment with internal and industry best practices.
• Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge.
• Participate in business development activities, including bids and pre‑sales within the account, industry and practice.
• Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission.
• Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues.
• Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events.

Client

• Understanding of the issues and challenges that the public sector faces in delivering services that make the best use of data and digital capabilities, transforming legacy infrastructure, and taking an innovative and user‑centric approach.
• Ability to innovate and take learnings from the commercial sector, other countries and advances in technology and apply them to UK Public Sector challenges to create tangible solutions for our clients.
• Experience building trusted advisor relationships with senior client stakeholders within the public sector.

Leadership

• Experience building and leading high‑performing, consulting teams and creating leveraged engagements to provide a cost‑effective, profitable, successful client‑facing delivery.
• Leadership of bids and solution shaping to produce compelling proposals that help Made Tech win new business and grow the industry.
• Experience of managing third‑party partnerships and suppliers (in conjunction with Made Tech colleagues) to provide a consolidated and seamless delivery team to clients.

Practice

• Experience delivering complex and difficult engagements that span multiple capabilities for user‑facing digital and data services in the public sector.
• Experience in identifying opportunities based on client needs and developing targeted solutions to progress the development of the opportunity.
• Experience of working with sales professionals and commercial responsibility for strategic organisational goals.

Technical Architecture

• Demonstrable and proven experience designing software systems, with a varied set of background experiences, and an understanding of both legacy architectures and cutting‑edge architecture patterns.
• A history in software engineering, having delivered code as part of a development team in the past.
• Ability to collaborate with software engineers to understand likely work item complexity, plan accordingly, and update plans as assumptions are challenged or changed.
• An expert‑level understanding of cloud platforms such as AWS, Azure and GCP, as well as multi‑cloud configurations.
• Deep expertise in enterprise systems architecture, including networking, firewalls, routers, load balancers, and security protocols, ensuring scalable, secure, and high‑performance system integrations.
• Experience architecting systems across the lifecycle, building new systems, supporting them through deployment and working with stakeholders to plan for cleanly decommissioning older systems.
• A proven track record of consultancy across a variety of industries, treated by clients as a recognised technical advisor.
• Experience working within multidisciplinary teams with product, design, and technical disciplines all successfully collaborating.
• Experience of having worked directly with Cloud vendors, including as part of vendor partner programs, such as AWS APN and Azure Partners.
• Expert‑level knowledge of well‑architected frameworks and vendor‑endorsed best practices.
• Relevant certifications at the expert / practitioner level.
• Knowledge of UK public sector technology guidance and frameworks, such as NCSC’s Cyber Assessment Framework (CAF) and the Technology Code of Practice (TCoP).

We also encourage people from underrepresented groups to apply for roles with us, contributing to a diverse and inclusive workforce. We are listening to our growing teams and evolving the benefits available to our people. As we scale, so do our benefits:

• 30 days holiday (paid annual leave + bank holidays)
• Flexible parental leave options
• Remote working – part‑time remote working for all staff
• Paid counselling, financial and legal advice
• Prestige: an increasing number of our customers specify SC (security check) clearance; candidates must be eligible for SC with 5 years’ continuous UK residency.

Eligibility for SC requires 5 years' continuous UK residency. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we cannot progress your application and will contact you to inform you accordingly.