At a Glance
- Tasks: Provide expert HR advice and support to managers and employees across the organisation.
- Company: Join Gatwick Ground Services, a proud British Airways subsidiary delivering top-notch customer service.
- Benefits: Competitive salary, comprehensive training, and opportunities for career growth in a dynamic environment.
- Other info: Exciting role with a chance to make a real impact in a fast-paced industry.
- Why this job: Be part of a team that shapes exceptional travel experiences at major airports.
- Qualifications: Experience in HR practices and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Gatwick Ground Services (GGS) provide airport ground operations at London Gatwick and London City Airports. As a wholly owned British Airways subsidiary, we take great pride in delivering impeccable customer service and comprehensive training. We deliver the highest standard of ground handling to British Airways and our other airline partners.
Gatwick Ground Services was established in 2016 to support the ramp operations of British Airways at Gatwick. Following its success, the company branched into Aircraft Cleaning in 2018. In 2020, Passenger Services formed the newest department within the GGS business to provide an all-round ground handling option. Our operations across two stations support British Airways, Air India, Iberia Express, Qatar Airways, Singapore Airlines, and Vueling Airlines, providing a complete ground handling solution.
It’s an exciting and fast-paced life when you’re working in some of the world’s most important travel hubs, and you’ll be part of a global gateway connecting with people from all walks of life and helping to make each journey original and unique. Whether you are a welcoming face at check-in, have a keen eye for aircraft appearance, or thrive in a detail-oriented fast-paced ramp environment, a job at Gatwick Ground Services is yours to make.
When you join the Gatwick Ground Services team, an exceptional travel experience from the ground up starts with you.
This is a hugely exciting opportunity to join the Gatwick Ground Services HR Team as HR Advisor. Based at London Gatwick but also supporting our operation at London City, the purpose of this role is to provide professional, solutions-focused advice and support to managers and employees across the organisation, ensuring all people-related matters are managed in line with current employment legislation, HR best practice, and organisational policy.
What you'll do:
- Provide timely, accurate HR advice in line with employment legislation, policy, and best practice.
- Manage a range of employee relations matters, ensuring fair, consistent, and compliant handling.
- Maintain HR systems and processes, ensuring data accuracy, governance, and workflow efficiency.
- Build strong relationships with managers to identify people issues early and support departmental needs.
- Lead low-to medium-complexity ER cases from enquiry to resolution with clear documentation and compliance.
- Coordinate HR surgeries, offering updates and proactive support to uphold consistent people management.
- Support managers with performance, attendance, wellbeing, and other employee-related matters.
- Assist the Snr HR Manager with HR projects, policy reviews, and organisational initiatives.
- Contribute to HR metrics, producing accurate reports to support data-driven decision-making.
HR Advisor in Surrey employer: 慨正橡扯
Gatwick Ground Services is an exceptional employer, offering a dynamic work environment at one of the UK's busiest airports. With a strong focus on employee development and comprehensive training, we empower our team to excel in their roles while fostering a culture of collaboration and support. Joining us means being part of a dedicated team that values your contributions and provides opportunities for growth within a globally recognised brand.
StudySmarter Expert Advice🤫
We think this is how you could land HR Advisor in Surrey
✨Tip Number 1
Network like a pro! Reach out to current employees at Gatwick Ground Services on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching GGS's values and recent news. Show us that you’re not just another candidate, but someone who genuinely cares about delivering exceptional service and understands the fast-paced environment.
✨Tip Number 3
Practice common HR scenarios and how you’d handle them. We want to see your problem-solving skills in action, so think of examples from your past experiences that highlight your ability to manage employee relations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the GGS team.
We think you need these skills to ace HR Advisor in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Advisor role. Highlight your experience in employee relations and any relevant HR projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how you can contribute to Gatwick Ground Services. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled HR challenges in the past. We love candidates who can think on their feet and provide solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 慨正橡扯
✨Know Your HR Stuff
Make sure you brush up on current employment legislation and HR best practices. Familiarise yourself with common employee relations issues and how to handle them, as you'll need to demonstrate your knowledge during the interview.
✨Showcase Your People Skills
Since building strong relationships with managers is key, think of examples where you've successfully navigated tricky people situations. Be ready to discuss how you can support departmental needs and foster a positive work environment.
✨Be Data-Driven
Gatwick Ground Services values data accuracy and decision-making based on metrics. Prepare to talk about your experience with HR systems and how you've used data to drive improvements or solve problems in previous roles.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think through potential employee relations cases you might encounter and how you'd approach them, ensuring you highlight your compliance and documentation skills.
