At a Glance
- Tasks: Engage with IFAs/brokers, book quality calls, and manage data effectively.
- Company: Join Vitality, a company that values your well-being and growth.
- Benefits: Enjoy bonuses, health insurance, and a generous pension scheme.
- Other info: Flexible hybrid working and opportunities for career advancement.
- Why this job: Make an impact while developing your skills in a supportive environment.
- Qualifications: Strong communication, organisational skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
Team – Digital Business
Working Pattern – Hybrid – 2 days per week in the Vitality Stockport Office. Full time, 35 hours per week.
Top 3 skills needed for this role
- Problem solver
- Proactive
- Target focussed
What this role is all about
Proactively outbound dialling, Contacting a panel of IFAs/brokers, completing soft fact finds and effectively objection handling to book in quality introductory calls with Business Consultants, intern contributing to departments APE target & driving the number of new writers.
Additionally, managing telephone lines by taking inbound calls and dealing with enquiries effectively or transferring to correct department.
Taking a systematic approach managing Business Consultants diaries.
Cleansing data via the FCA/Company House websites, data gathering and updating records on CRM systems.
- Key Actions
- Calling advisers, completing soft Fact finds.
- Driving number of contacts & number of quality appointments booked.
- Answering Inbound calls – dealing with enquiries effectively and efficiently.
- Proactive outbound telephone contacts.
- Ability to listen and overcome objections.
- Cleansing data, updating contacts, utilising FCA register and Companies House.
- Effective record keeping, updating CRM systems.
- Working to targets & KPI’s.
What do you need to thrive?
- Effective listening skills
- Organisational skills.
- Use of Microsoft Excel
- Written and telephonic communication skills.
- Multi-tasking
- Self-driven
- Results Driven
- Great work ethic
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12% – We will match your contributions up to 6% of your salary
- Our award‑winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
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