At a Glance
- Tasks: Support and manage desktop technologies while leading software distribution and patch management.
- Company: Join a dynamic IT team in a forward-thinking environment.
- Benefits: Competitive salary, career growth, and opportunities for ongoing learning.
- Other info: Work in a collaborative setting with a focus on innovation and professional development.
- Why this job: Make an impact by enhancing digital workplace experiences with cutting-edge technology.
- Qualifications: Experience with Microsoft SCCM/MECM and strong PowerShell scripting skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newport, Wales / Stevenage / Portsmouth, UK
Salary: Competitive salary and package dependent on experience
Career Level: We are hiring at levels - Senior Analyst or Specialist
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.
As a Client Management Specialist, you will join the IT team supporting the Digital Workplace. In this role, you will be responsible for maintaining, configuring, and supporting desktop technologies across a distributed environment. You will lead software distribution and patch management activities, including building and deploying software packages to workstations. The role also includes administration of software packaging, configuration management processes, and maintaining the client management infrastructure. You will additionally operate in a third‑line support capacity, assisting with the resolution of complex issues, problems, and major incidents.
Primary Responsibilities
- Provide expert administration of Microsoft SCCM/MECM.
- Manage and configure Active Directory and Group Policy Objects (GPO).
- Oversee patching and software lifecycle management for Windows operating systems, including Windows 11.
- Apply advanced knowledge of the Windows registry, file system permissions, drivers, and related components.
- Work on assigned tasks and incidents as part of a managed service environment.
- Apply ITIL best practices in day‑to‑day operations and processes.
Desirable Skills & Experience
- Experience with Nexthink or similar End User Experience analytics tools.
- Strong experience with PowerShell scripting.
- Working knowledge of networking concepts to support advanced troubleshooting.
- Basic understanding of Linux operating systems.
- Understanding of core AI concepts and how they apply within business and delivery contexts.
- Proficiency in AI‑powered workplace tools (such as Microsoft 365 Copilot) to create, analyse, and refine content, automate repetitive tasks, summarise information, and improve workflow efficiency.
- Awareness of Responsible AI principles and adherence to enterprise AI governance, standards, and approved usage guidelines.
- AI Training and/or Certifications, or a commitment to ongoing learning to maintain and grow AI proficiency.
Client Management Specialist in Stevenage employer: 慨正橡扯
As a Client Management Specialist at our company, you will thrive in a dynamic work environment located in Newport, Wales, Stevenage, or Portsmouth, where innovation and collaboration are at the forefront of our culture. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that you can develop your skills while contributing to meaningful projects that enhance the digital workplace. Join us to be part of a supportive team that values your expertise and encourages continuous learning in the ever-evolving IT landscape.
