At a Glance
- Tasks: Support clients with desktop and laptop issues, software installation, and hardware upgrades.
- Company: Join DXC Technology, a people-first company with a collaborative culture.
- Benefits: Enjoy competitive pay, health insurance, gym membership, and more perks.
- Other info: Flexible work environment with opportunities for personal growth and development.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive team.
- Qualifications: Experience in desktop support, troubleshooting skills, and knowledge of Microsoft systems.
The predicted salary is between 30000 - 40000 £ per year.
At DXC Technology, we’re people first. We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you’ll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.
We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Southampton. This is a full-time position working a 37.5-hour week Monday to Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required. Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance.
Responsibilities
- Desktop / Laptop / VDI build, configuration, deployment to end users
- Software installation / deployment
- Asset and peripheral deployments
- In depth investigation into issues
- Work as part of a support team with laptop, desktop and VDI terminals support calls
- Hardware installation / upgrade / break fix for desktop, laptop, and server
- Smartphone support (Android & iOS)
- VIP support
- Assisting with customer projects
- Occasional travel required around the area to help cover Leave at sites (within a 2hr travel)
What we're looking for
- Microsoft Windows 10, and 11 Operating Systems – Deployment, configuration, and support
- Support Microsoft Office 2016 onwards
- Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
- Knowledge of Microsoft SCCM and OS / Application deployment
- Good verbal communication with an ability to communicate to all levels
- Good written communication: concise and accurate call logging, documentation, and email correspondence
- Good time management / organisational skills
- Work well as part of a team or independently
Desirable skills / qualifications
- Microsoft Windows 10 and / or 11 training, certification, and experience
- Legacy Operating Systems
- Active Directory management
- Understanding of Microsoft SCCM
- Experience of Microsoft Entra
- Experience of Trellix EPO and client-side agents
- Experience of client-side Wi-Fi configuration and troubleshooting
- Experience of Windows Security configuration
- Experience of client encryption and VPN - Trellix, BitLocker, Cisco, F5 and Zscaler
- Previous experience in a similar role
- Willing to learn new skills and technologies
- Clean full driving license
What We Will Do For You
- Competitive compensation
- Pension scheme
- DXC Select – Our comprehensive benefits package (includes private health/medical insurance, gym membership and more)
- Perks at Work (discounts on technology, groceries, travel and more)
- DXC incentives (recognition tools, employee lunches, regular social events etc.)
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Onsite Desktop Support Engineer - Southampton employer: 慨正橡扯
At DXC Technology, we prioritise our people, fostering a flexible and collaborative work culture that empowers employees to thrive. As an Onsite Desktop Support Engineer in Southampton, you will benefit from competitive compensation, a comprehensive benefits package, and personalised training opportunities that keep you at the forefront of technology. Join a team that values your contributions and offers a supportive environment for professional growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Desktop Support Engineer - Southampton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what 慨正橡扯 values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges 慨正橡扯 might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to 慨正橡扯
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We think you need these skills to ace Onsite Desktop Support Engineer - Southampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at 慨正橡扯.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at 慨正橡扯. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at 慨正橡扯
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
