Software Engineering Manager - Loyalty

Software Engineering Manager - Loyalty

Full-Time 70000 - 90000 £ / year (est.) Home office (partial)

At a Glance

  • Tasks: Lead a dynamic software engineering team to create innovative solutions for millions of customers.
  • Company: Join the iconic M&S brand, committed to ethical values and digital transformation.
  • Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
  • Other info: Be part of a diverse team that values collaboration and innovation.
  • Why this job: Make a real impact in a fast-evolving tech environment with exciting projects.
  • Qualifications: Experience in software engineering and team leadership is essential.

The predicted salary is between 70000 - 90000 £ per year.

As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering‑led organisation, with the quality of our engineering team being a key differentiator.

You will play a key role in driving our ambition to create a best‑in‑class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. The M&S Loyalty Offers team is responsible for building tools to integrate new personalized Offers and Mission Based Rewards into the customer experience. We work with data scientists to allocate & personalize offers, we work closely with the core loyalty platform team to progress offers and missions based on customer activity & purchases.

The Software Engineering Manager role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows:

  • Team Management: Build, mentor, and manage a high‑performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects.
  • Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables.
  • Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team’s technical roadmap and support the product management team to prioritise it against the commercial roadmap.
  • Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.

Who You Are:

  • Previous polyglot hands‑on senior software engineer
  • Experience working on highly scalable software solutions across web or backend
  • Extensive background in software engineering with several years’ experience in a variety of systems and technologies
  • Experience building and leading teams of highly skilled, senior software engineers that deliver high‑quality software.
  • Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it.

Tech Stack:

  • Java, Spring, SpringBOOT, Micronaut
  • React, Next.js, Typescript, Angular
  • Azure Cloud, Kubernetes, Dynatrace (observability)
  • SQL Server, MongoDB Ignite, Redis

What’s In It For You:

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation
  • Competitive holiday allowance with the option to buy more
  • Discretionary bonus schemes linked to your performance and ours
  • Strong pension and life assurance to help plan for the future
  • Tailored induction and training to support your development from day one
  • Exclusive perks and savings through our M&S Choices portal
  • Market‑leading family policies, including parental, adoption and neonatal leave
  • 24/7 wellbeing support, including virtual GP access and mental health services
  • One paid volunteer day a year to support a cause that matters to you

Everyone’s Welcome:

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Software Engineering Manager - Loyalty employer: 慨正橡扯

Joining M&S as a Software Engineering Manager means becoming part of a historic brand that values ethical practices and innovation. With a strong focus on employee development, a collaborative work culture, and a commitment to diversity, you will have the opportunity to lead a high-performing team while enjoying competitive benefits such as a generous colleague discount, flexible holiday options, and comprehensive wellbeing support. This role not only allows you to drive technological transformation but also to contribute to a meaningful mission that impacts millions of customers.

Contact Details:

慨正橡扯 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Software Engineering Manager - Loyalty

Tip Number 1

Network like a pro! Reach out to current employees at M&S on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 2

Prepare for the interview by brushing up on your technical skills and understanding M&S's tech stack. Be ready to discuss how your experience aligns with their goals, especially around building high-quality software and leading teams.

Tip Number 3

Show your passion for the brand! M&S values its history and commitment to quality. Share why you want to be part of their journey in transforming into a digital-first organisation during your conversations.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the M&S community.

We think you need these skills to ace Software Engineering Manager - Loyalty

Team Management
Agile Delivery
Technical Leadership
Quality Assurance
Software Engineering
System Design
Software Architecture

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Software Engineering Manager role. Highlight your leadership experience and technical expertise, especially in areas like team management and agile delivery.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about joining M&S and how you can contribute to our mission. Share specific examples of how you've driven innovation and collaboration in previous roles.

Showcase Your Technical Skills:Don’t forget to mention your experience with our tech stack! Whether it’s Java, Azure Cloud, or DevOps practices, let us know how you’ve used these technologies to solve real-world problems.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at 慨正橡扯

Know Your Tech Stack

Familiarise yourself with the technologies mentioned in the job description, like Java, Spring, and Azure Cloud. Be ready to discuss your experience with these tools and how you've used them in past projects.

Showcase Your Leadership Skills

Prepare examples of how you've built and managed high-performing teams. Highlight your mentoring experiences and how you've fostered a culture of collaboration and innovation within your previous teams.

Understand Agile Methodologies

Brush up on Agile principles and be prepared to discuss how you've overseen project planning and execution. Share specific instances where you’ve navigated project risks and ensured alignment with business objectives.

Emphasise Quality Assurance

Be ready to talk about how you've established quality standards in your previous roles. Discuss your approach to maintaining software systems and resolving issues promptly, showcasing your commitment to delivering high-quality software.