SOC Analyst Tier 2 – Hybrid (Security Ops)

Cyber Security Analyst (Tier 2) Hybrid working from client site in Bradford.

A bit about us: At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

What will you be doing? We are seeking a proficient and motivated Cyber Security Analyst – Tier 2 to join our dynamic Security Operations Centre (SOC) team. You will play a crucial role in monitoring and responding to cybersecurity incidents for one of large enterprise customers. Your main responsibilities will include detecting, investigating, and resolving security incidents while leveraging your advanced technical skills and security knowledge. As a Cyber Security Analyst – Tier 2, you will act as a senior analyst conducting regular threat hunting investigations. Stay updated on the latest cyber security trends, contribute to the SOC team's efficiency and support the proactive detection of new vulnerabilities disclosures. You will report to the Security Operations Manager, support our Managed Detection and Response (MDR) technologies and security incident handling.

• Analysis: Utilize SIEM and other security tools to monitor and analyze security alerts, triage incidents, and investigate breaches and vulnerabilities.
• Threat Hunts: Responsible for conducting proactive investigations beyond security tool alerts, identify anomalous behaviour, and derive patterns in log data to detect new Tactics, Techniques and Procedures (TTPs).
• Vulnerability Disclosures: Regularly document new vulnerability disclosures and communicate findings to stakeholders at all levels.
• Documentation: Record incidents, actions taken, and resolutions in accordance with company procedures.
• Customer Support: Address security and technical queries from customers and elevate issues as necessary.
• Training: Continuously update your knowledge on cyber security trends through ongoing training.
• Collaboration: Work closely with team members to enhance security protocols and improve incident response strategies.
• Incident Handling: Triage security alerts, elevate incidents to customers and senior management when applicable, and ensure timely resolution.
• Security Measures: Identify and support the management of implementing security measures, such as tuning and use case development.
• Communication: Collaborate with cross-functional teams, communicate security requirements to stakeholders, and ensure successful handovers to support teams.
• Research: Stay informed and lead internal and external customer communications about emerging threats, technologies, and regulatory changes to maintain cutting‑edge security practices.

About you: Previous experience working in a SOC leveraging SIEM and EDR technologies; including Rapid 7, Microsoft Sentinel, Cortex EDR and Defender. Experience conducting deep‑diving investigations and compiling post‑analysis reports. Good understanding of regulatory standards and compliance (e.g., GDPR, ISO 27001, PCI DSS). Strong understanding of network security, endpoint protection, IAM, and data protection concepts. Ability to communicate complex technical concepts to both technical and non‑technical stakeholders effectively. A good understanding of Cloud concepts, Microsoft Windows and Linux‑based operating systems. Passionate about the industry with the drive to stay up to date with the latest industry trends and solutions.

Qualifications: Bachelor’s degree in Cyber Security, Computer Science, Information Security, or related field preferred. Relevant certifications such as CompTIA CySA+, Certified Ethical Hacker (CEH), Microsoft SC‑200, or similar. Security Cleared or able to obtain Security Clearance.

What do we offer you? At Gamma, we believe in work‑life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we’re here to support you as a parent and help you thrive in your career. We offer a contributory pension plan to help you save for the years ahead, with Gamma’s contribution varying depending on yours. Your well‑being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That’s why we offer tax‑efficient share‑save and share incentive plans, giving you the opportunity to benefit from Gamma’s growth. We’re committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family. And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably.

A few things to note: Unfortunately, we can’t offer visa sponsorship or relocation support for this role. This role requires hybrid working from our client site in their Bradford office. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for. Gamma is an equal‑opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don’t discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family‑friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work‑life balance and enjoy working here at Gamma.