At a Glance
- Tasks: Lead exciting ServiceNow projects and drive digital transformation for clients.
- Company: Join a dynamic team in a collaborative and inclusive environment.
- Benefits: Competitive salary, continuous learning, and a supportive rewards package.
- Other info: Flexible work culture with opportunities for global travel and career advancement.
- Why this job: Make a real impact while developing your skills in a transformative role.
- Qualifications: Experience with ServiceNow and a passion for collaboration and growth.
The predicted salary is between 60000 - 75000 £ per year.
Join a collaborative, inclusive, growing team that supports our clients’ digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. In this energising role you will configure and lead projects, update ServiceNow solutions, and guide stakeholders toward business results.
Responsibilities
- Lead a range of projects/initiatives to deliver value and successful outcomes via the ServiceNow platform.
- Facilitate workshops and 1‑to‑1 sessions to understand client challenges and demonstrate solutions.
- Develop and contribute technically and functionally to solutions and sales.
- Lead and support the development team within our customers to reach potential and deliver outstanding outcomes and quality experiences.
- Set up and lead ways of working to ensure development execution is delivered in a fun, inclusive, positive, and energetic way.
- Provide and set assurance standards throughout the development lifecycle.
- Meet and manage deadlines individually, as part of and/or as the leader of a team.
- Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders.
- Participate in knowledge sharing and good practice development, working with the UKI, EMEA and Global teams.
- Coach and develop others, acting as a positive role model for our people and clients.
Skills and Attributes for Success
- An open, inclusive growth mindset with a passion for collaboration.
- A good communicator with the confidence to engage at different levels.
- Ability to build great relationships and create impact with first and last impressions.
- Resilience in the face of challenges, collaborating, seeking support, persuading, influencing, and taking on board genuine concerns.
- Self-starting, able to work independently and as part of a team.
- Able to adapt and vary approaches to suit client requirements and cultural considerations.
- Flexibility to travel UK and globally as required by the work.
Qualifications
- Previous technical and architectural experience of ServiceNow.
- Knowledge of ServiceNow CMDB/CSDM.
- Proven track record of implementing ServiceNow, delivering to deadlines and milestones.
- ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules.
- Demonstrable evidence of delivering real and sustainable ServiceNow solutions.
- Some experience of people management and ability to manage different types/groups of stakeholders.
Ideally
- Relevant professional experience, such as previous work with a Big‑4, global management consultancy, niche consultancy, or an in‑house role gaining exposure to ServiceNow projects and broader Digital Transformation programmes.
- Experience of Financial Services across Banking, Insurance or Wealth Asset Management.
- Experience with broader ServiceNow solutions and/or other SaaS/PaaS tools.
What we look for
We’re interested in people with integrity who can collaborate with people from diverse backgrounds and possess a growth mindset.
What we offer
- Competitive remuneration package rewarded for individual and team performance, supported by a comprehensive Total Rewards package.
- Continuous learning opportunities to develop mindset and skills.
- Success as defined by you: tools and flexibility to make a meaningful impact in your own way.
- Transformative leadership: insights, coaching, and confidence to be the leader the world needs.
- Diverse and inclusive culture: you’ll be embraced for who you are and empowered to use your voice.
ServiceNow Technical Manager employer: 慨正橡扯
Join a dynamic and inclusive team in London, where your expertise as a ServiceNow Technical Manager will drive impactful digital transformation for our clients in the financial services sector. We offer a competitive remuneration package, continuous learning opportunities, and a culture that celebrates diversity and collaboration, ensuring you have the tools and support to thrive and make a meaningful impact in your role.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technical Manager
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the ServiceNow space. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! If you’ve worked on ServiceNow projects, share your success stories in conversations. Use real examples to show how you’ve delivered value and tackled challenges.
✨Be the Solution
When chatting with potential employers, focus on how you can solve their problems. Research their current challenges and come prepared with ideas on how you can help them achieve their goals using ServiceNow.
✨Apply Through Our Website
We want to see your application! Head over to our website and apply directly for the ServiceNow Technical Manager role. It’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace ServiceNow Technical Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of ServiceNow Technical Manager. Highlight your experience with ServiceNow, especially any projects you've led or contributed to. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your collaborative spirit and any relevant experiences that showcase your growth mindset.
Showcase Your Communication Skills:As a Technical Manager, you'll need to engage with various stakeholders. In your application, demonstrate your communication skills by being clear and concise. We love candidates who can convey complex ideas simply and effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at 慨正橡扯
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around CMDB and CSDM. Be ready to discuss your previous implementations and how you've delivered real solutions in the past. This will show that you’re not just familiar with the platform but can also leverage it effectively.
✨Showcase Your Leadership Skills
As a Technical Manager, you'll need to lead projects and teams. Prepare examples of how you've successfully managed teams or facilitated workshops. Highlight your ability to create a positive and inclusive environment while meeting deadlines – this is key for the role!
✨Build Rapport with Interviewers
Remember, first impressions count! Engage with your interviewers by asking insightful questions about their challenges and how they see the role contributing to their goals. This shows your interest and helps build a connection, which is crucial in a client-facing position.
✨Demonstrate Your Growth Mindset
Be ready to talk about how you've adapted to challenges in the past. Share specific examples where you sought feedback, collaborated with others, or influenced stakeholders. This will highlight your resilience and commitment to continuous improvement, aligning perfectly with what they’re looking for.
