At a Glance
- Tasks: Lead technical design and delivery of ServiceNow solutions in a dynamic team.
- Company: Join a forward-thinking company committed to innovation and inclusivity.
- Benefits: Enjoy tailored benefits, including a 10% bonus, private GP access, and generous leave policies.
- Other info: Flexible working options available; we value diversity and encourage all to apply.
- Why this job: Shape the future of ServiceNow while mentoring others and solving complex challenges.
- Qualifications: Experience in technical design, agile environments, and strong problem-solving skills required.
The predicted salary is between 60000 - 75000 £ per year.
Closing Date: 20th March
Locations: Birmingham or London 3 days a week on site
Why this job matters
The Solution Architect Professional supports the solution architecture design, executes the mapping of business requirements and facilitates smooth project delivery empowering the implementation of functional solutions that are fit for purpose and delivered against stated business requirements.
What you’ll be doing
- Offer technical leadership and quality assurance within a matrix team structure.
- Shape the ServiceNow roadmap, mentor junior architects and offshore teams, and help resolve complex technical challenges.
- Clearly identify and understand the problem and assess the pros and cons of each solution and applying the best solution.
- Staying updated with the latest ServiceNow features, best practices, and industry trends through certifications, webinars, and community forums.
- Expertise in programming (JavaScript), integration technologies (REST/SOAP APIs), and a deep understanding of the ServiceNow platform and its integration capabilities.
- Problem-solving abilities, effective communication skills, and a commitment to continuous learning and adaptability.
- Assists in implementing ServiceNow solutions across various business domains, product portfolios, and IT platforms.
- Evaluate the impact of changes and integrations with BT architecture, ensuring adherence to governance policies and standards.
Essential skills/experience
- Experience of technical design, implement and delivery in an agile environment.
- Operational understanding / experience of ITIL processes.
- Evidence of being able to plan and manage delivery in a complex multi project environment.
- Understanding of Microservices architecture.
- Ability to lead efforts that significantly improve customer experience.
- Knowledge of Event Management.
- Familiar with Kafka and TMF open API.
- Understanding of Regulatory compliance and governance protocol.
- Strong Service / Technical background at a mid / senior level.
Desirable skills/experience
- Service Now Integration Hub and ITOM experience.
- Assisted a low-performing team to achieve successful results.
- Engaged actively in strategy development sessions.
Our package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
- 10% on target annual bonus.
- Access to an online private GP 24/7 for you and your immediate family.
- Market‑leading paid carers leave with up to 2 weeks off.
- Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay.
- Discounted EE and BT products, including mobile and broadband.
- Market leading Pension scheme – 5% from you and 10% from us.
- Holiday purchase scheme.
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
A FEW POINTS TO NOTE:
Although these roles are listed as full‑time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
ServiceNow Integrations Specialist employer: 慨正橡扯
As a ServiceNow Integrations Specialist at our Birmingham or London locations, you will thrive in a dynamic work culture that prioritises employee growth and well-being. We offer tailored benefits, including a market-leading pension scheme and generous parental leave, alongside opportunities for continuous learning and mentorship within a collaborative team environment. Join us to make a meaningful impact while enjoying the flexibility and support that empowers you to excel both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Integrations Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to ServiceNow integrations. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a GitHub repository that highlights your projects, especially those involving JavaScript and integration technologies. This gives potential employers a tangible look at what you can do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Integrations Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with ServiceNow and integration technologies. We want to see how your skills align with the job description, so don’t hold back on showcasing your relevant achievements!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled complex technical challenges in the past. We love candidates who can think critically and come up with effective solutions, so share those stories that demonstrate your problem-solving prowess!
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through. A touch of authenticity can make your application stand out, so feel free to express your passion for ServiceNow and how you can contribute to our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at 慨正橡扯
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features, integration capabilities, and best practices. Being able to discuss these confidently will show that you're not just a candidate, but a potential asset to their team.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples of how you've tackled complex technical challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to lead efforts that improve customer experience.
✨Communicate Clearly and Effectively
Since this role involves mentoring and leading teams, effective communication is key. Practice explaining technical concepts in simple terms. This will not only help you in the interview but also showcase your ability to work well within a matrix team structure.
✨Stay Agile and Adaptable
Be ready to discuss your experience in agile environments and how you've managed delivery in complex, multi-project settings. Highlight your commitment to continuous learning and adaptability, as these traits are essential for success in this role.
