At a Glance
- Tasks: Lead product discovery and develop automated fulfilment technologies for Tesco's online operations.
- Company: Join Tesco Technology, a leader in online retail with a focus on innovation.
- Benefits: Enjoy competitive salary, annual bonus, 25+ days holiday, and private medical insurance.
- Other info: Support junior team members and collaborate across diverse teams for impactful strategies.
- Why this job: Shape the future of customer fulfilment and make a real impact in a dynamic environment.
- Qualifications: Experience in warehouse solutions, API systems, and agile methodologies required.
The predicted salary is between 60000 - 80000 £ per year.
About the role
What a fantastic opportunity to join our Customer Fulfilment Automation domain here in Tesco Technology! You will play a pivotal role in shaping the next generation of automation across Tesco’s fulfilment network - driving solutions that transform how we serve customers and strengthening Tesco’s position as a leader in online retail. You’ll lead the strategy and development of automated fulfilment technologies that power our online operations. Working closely with cross‑functional partners, you’ll identify opportunities to optimise end‑to‑end fulfilment, reduce operational costs, and elevate the customer experience. This includes defining product capabilities, partnering with third‑party vendors, assessing market solutions, and championing a product‑led mindset across the organisation. You’ll guide product discovery, prioritise capabilities, manage a SCRUM team’s backlog, and support junior team members as they grow. Success in this role requires strong product management experience, a deep understanding of user needs, and the ability to collaborate across diverse teams to deliver impactful product strategies.
What is in it for you
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
You will be responsible for
- Lead product discovery and define product capabilities.
- Prioritise features and tasks; manage a SCRUM team backlog.
- Evaluate markets and potential product solutions.
- Support junior team members and foster strong collaboration.
- Ensure products meet high standards of resiliency, security, reliability, and observability.
- Use tools such as JIRA, MIRO, Confluence, and Aha for backlog management, discovery, and strategy.
You will need
- Experience in building warehouse or logistics solutions (like, Warehouse Management System WMS or Warehouse Execution System WES) for warehouses or retail fulfilment centres
- Experience integrating warehouse applications (WMS and WES) with robotics, conveyors, IoT, AI
- Experience with API and backend systems - understand how data is stored, moved and secured within a complex distributed system
- Experience in defining warehouse operations using standard workflows like decant, goods‑to‑person picking, consolidation and marshalling, etc
- Hands on experience doing product discoveries to map our service design blueprints, identify user personas and Jobs‑to‑be‑done and work with UXDR to define user flows and wireframes for warehouse operations
- Proficient in agile methodologies and worked in a fast‑paced, iterative development environment
Senior Product Manager - Customer Fulfilment Automation employer: 慨正橡扯
Tesco Technology is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Senior Product Manager in Customer Fulfilment Automation, you will not only lead transformative projects that enhance customer experiences but also benefit from a comprehensive package that includes generous annual leave, private medical insurance, and robust support for your personal wellbeing. With a strong focus on employee growth and a culture that champions teamwork, Tesco provides the perfect platform for you to thrive in your career while making a meaningful impact in the online retail space.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - Customer Fulfilment Automation
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Tesco. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with warehouse solutions and automation. This will help you stand out during interviews and showcase your hands-on expertise.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to product management and agile methodologies. Role-playing with a friend can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Tesco team and contributing to our customer fulfilment automation efforts.
We think you need these skills to ace Senior Product Manager - Customer Fulfilment Automation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Product Manager role. Highlight your experience in building warehouse or logistics solutions and any relevant product management skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer fulfilment automation and how you can contribute to our team. Be sure to mention specific experiences that relate to the job description.
Showcase Your Collaboration Skills:Since this role involves working closely with cross-functional partners, make sure to highlight your collaboration skills in your application. Share examples of how you've successfully worked with diverse teams to deliver impactful product strategies.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at 慨正橡扯
✨Know Your Product Inside Out
Before the interview, dive deep into Tesco's current fulfilment automation technologies. Understand their strengths and weaknesses, and think about how you can contribute to enhancing them. This will show your genuine interest and help you articulate your vision for the role.
✨Showcase Your Collaboration Skills
Since this role involves working with cross-functional teams, prepare examples of past collaborations. Highlight how you’ve successfully partnered with different departments to drive product strategies. This will demonstrate your ability to foster strong relationships and work effectively in a team.
✨Be Ready to Discuss User Needs
Prepare to talk about how you identify user needs and translate them into product capabilities. Bring examples from your experience where you’ve mapped service design blueprints or defined user personas. This will illustrate your understanding of customer-centric product management.
✨Familiarise Yourself with Agile Methodologies
Brush up on agile practices, especially SCRUM, as it’s crucial for managing backlogs and prioritising tasks. Be ready to discuss how you've applied these methodologies in previous roles, and how they can be leveraged to enhance Tesco's fulfilment processes.
