Senior Partner Manager

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered by data and by strong relationships with some of the UK’s favourite brands. The Nectar360 team develops loyalty programmes, turning insight into something that makes a real difference, across both traditional and digital media. It’s like an agency within a retailer, and retail media is a crucial part of our future. The culture might not be what you expect either, because there’s no setup quite like this one. The team is a real priority, connected to almost everything the business does and playing a key role in driving profitability. It’s a place where you can take risks, learn from them, and be recognised.

Why join us

Joining Nectar360 means being part of a leading loyalty, insights, and media services agency that powers the UK's largest loyalty program, Nectar. As a Senior Partner Manager, you will have the opportunity to work with some of the UK's biggest brands, building impactful relationships with their customers through strategic loyalty solutions. With a focus on long-term client relationships and the use of consumer insights, you will play a key role in driving growth and delivering successful marketing campaigns that generate incremental revenue. As part of our team, you will have the chance to make a significant impact on our organisation, influence strategy, and work with a highly talented and driven team. Join us and be part of shaping the future of customer loyalty in the UK.

What you'll be doing

As a Senior Partner Manager at Nectar360, you will play a crucial role in building exceptional client relationships and providing long-term strategic loyalty solutions to our partners. With your expertise in marketing, loyalty, and customer relationship management, you will interpret and apply consumer insights to deliver and sell long-term and tactical marketing campaigns that drive incremental activity for our partners. You will be responsible for developing our partners' loyalty propositions in line with business strategies and utilising emerging capabilities and technologies. Your financial accountability will involve managing specific budget lines, owning production and tracking of multi-million-pound budgets, and identifying and delivering incremental revenue opportunities for your partner organisations. Additionally, your role will encompass relationship and team management, as you become the main point of contact for partners, lead meetings with senior stakeholders, mentor and manage team members, and effectively influence internal and external stakeholders at multiple levels. Through your strategic planning and account management expertise, you will drive growth, contribute to contract renegotiations, and become a trusted thought-leader in your partners' industries. Overall, your role will be instrumental in delivering impeccable business outcomes, optimising resources, and unlocking synergies for continuous improvement.

Who you are

As a Senior Partner Manager for Nectar360, you are a highly experienced professional with a passion for customer loyalty and a proven track record in developing long-term client relationships. With your expertise in marketing, loyalty, and customer relationship management, you combine exceptional client relationship management skills with the ability to apply consumer insights to provide strategic loyalty solutions to our partners. As a senior manager, you demonstrate accountability for delivering on plans for long-term partners and driving growth from new relationships, while also supporting the development of your team. You possess strong commercial acumen, financial accountability, and the ability to make independent business decisions, ensuring the joint business plan is successfully executed. Your excellent communication skills, project management abilities, and strong interpersonal skills enable you to effectively lead and influence internal and external stakeholders, while driving the success of our partner accounts and delivering impeccable business outcomes.

Essential Criteria

• Demonstrable experience in developing and managing long-term client relationships within marketing, loyalty, or customer relationship management.
• Demonstratable experience leading CRM or data-driven marketing activities.
• Demonstratable experience of developing loyalty propositions.
• Proven ability to interpret and apply consumer insights to deliver strategic and tactical marketing campaigns that drive incremental activity.
• Financial accountability for managing multi-million-pound budgets, including production, tracking, and identification of incremental revenue opportunities.
• Experience in leading meetings with senior stakeholders and mentoring or managing team members.
• Ability to independently make commercial decisions and successfully execute joint business plans.

Benefits

We are committed to being a truly inclusive retailer, so you’ll be welcomed whatever you are and wherever you work. Around here, there’s always the chance to try something new – whether that’s as part of an evolving team or somewhere else across the business – and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. Here are some of the benefits you’ll receive:

• 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks;
• 15% off at Sainsbury’s every Friday and Saturday;
• 15% off at Argos every payday.
• Our pensions scheme and life cover.
• Eligibility for a performance-related target bonus of up to 10% of salary (may vary for Nectar360).
• Annual holiday allowance with the option to buy additional holiday.
• Season ticket loans, cycle-to-work scheme, health cash plans, and pay advance.
• Access to a wide range of discounts from hundreds of other retailers.
• Employee assistance programme.
• Up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

We are committed to equal opportunities and welcome applications from all backgrounds.