At a Glance
- Tasks: Lead optimisation projects to enhance user experience through data-driven experimentation.
- Company: Join Tesco's innovative Analytics and Optimisation team in a dynamic environment.
- Benefits: Enjoy competitive salary, annual bonus, private medical insurance, and generous holiday allowance.
- Other info: Flexible work locations with opportunities for travel and collaboration across teams.
- Why this job: Make a real impact on customer experience while advancing your career in digital innovation.
- Qualifications: Proven experience in experimentation, strong analytical skills, and a customer-centric mindset.
The predicted salary is between 60000 - 75000 £ per year.
About the role
You will join the Analytics and Optimisation team, which sits within the Technology Product department looking after market‑leading online groceries, a new Marketplace, the Clubcard proposition, and digital entities in‑store. The Analytics and Optimisation team is responsible for providing insight and learning to the wider Product, Trading and UX teams to help drive decision‑making. The team is looking to advance its optimisation practices to develop a best‑in‑class testing programme. As Senior Optimisation Manager at Tesco you will continuously improve user experience through experimentation and insight. You will collaborate with stakeholders to ensure that we focus on activities that genuinely make a difference to our customers and impact business goals. As an experienced specialist you will be part of a dynamic team that is determined to build and maintain a best‑in‑class experimentation programme that is at the centre of the digital development roadmap across all devices and platforms. The position can be based either at our Digital Innovation Centre in Farringdon, London, or at our head office in Welwyn Garden City, but some travel to the other office will be required.
What is in it for you
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
You will be responsible for:
- Placing the customer at the heart of my projects and initiatives
- Working to develop the end‑to‑end optimisation and testing activity that is underpinned by performance analysis (using Adobe Analytics and other sources of insight to segment and understand MV/A/B test results)
- Developing behavioural targeting, personalisation and recommendations across Tesco Online products to improve site performance and customer experience
- Partnering with the Analysts in the team to collate and present test results in a simple engaging way with actionable recommendations that can be applied to improve our digital products and the greater business
- Building and testing strong hypotheses, collaborating closely with UX, Product and other relevant teams
- Actively contributing towards the prioritisation process and help shape the product roadmap
- Following our Business Code of Conduct and always acting with integrity and due diligence
You will need:
- Proven track record of managing experimentation activity in a considered way that delivers improved commercial performance and customer insight
- Customer centric mindset focused on delivering great user experiences
- Demonstrable experience of testing platforms such as Optimizely and Leanplum
- Experience of manipulating, analysing and synthesising data using different sources
- Good knowledge of experimental design and statistics for testing
- Strong communication and presentation skills
- Managing and influencing cross‑functional stakeholders
- University degree of 2:1 or higher in a quantitative discipline or relevant experience
- Experience in challenging the status quo and delivering innovation
Senior Optimisation Manager employer: 慨正橡扯
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and growth. As a Senior Optimisation Manager, you will benefit from a comprehensive package including an annual bonus scheme, generous holiday allowance, and private medical insurance, all while working in a dynamic team dedicated to enhancing customer experiences through innovative experimentation. Our Digital Innovation Centre in Farringdon and head office in Welwyn Garden City provide a collaborative environment where your contributions will directly impact our market-leading online grocery services.
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