Senior Customer Solutions Engineer, RCS Business Messaging

Senior Customer Solutions Engineer, RCS Business Messaging

Full-Time 70000 - 90000 £ / year (est.) No working from home possible

At a Glance

  • Tasks: Lead the design of innovative messaging solutions and mentor peers in a dynamic environment.
  • Company: Join a cutting-edge tech company at the forefront of mobile communication.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative culture with a focus on innovation and career advancement.
  • Why this job: Be a key player in shaping the future of global communication technologies.
  • Qualifications: Bachelor's degree in a relevant field and extensive experience with web technologies.

The predicted salary is between 70000 - 90000 £ per year.

As a member of the Android and Business Communication (ABC) Partner Engineering team, you will be at the forefront of the mobile revolution, driving the global adoption of next-generation communication technologies.

We act as a crucial bridge between our products and the partner ecosystem.

By blending deep technical expertise with strategic relationship management, you will dismantle barriers and accelerate the integration of our services, ensuring a seamless and advanced communication experience for billions of users on Android and beyond.

This is more than just a role; you are an ecosystem builder, and a key player in defining the future of how the world connects.

Minimum qualifications

  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • 6 years of experience working with client-side web technologies (e. g., HTML, CSS, Java Script, or HTTP).
  • 6 years of experience coding with one or more programming languages (e. g., Java, C/C++, Python).
  • Experience troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications

  • Master\'s degree in Computer Science, Engineering, or a related technical field.
  • Experience with Node. js, Type Script, Python, RESTful APIs, OAuth2, JSON-based webhooks, and proficiency in Google Cloud Platform (GCP).
  • Experience with conversational messaging (e. g. business messaging API or platforms) and familiarity with GSMA standards, SMS/MMS gateways, and telecom signaling.
  • Advanced proficiency in Consulting, Software system design, and the ability to drive alignment across product, sales, and partner teams.
  • Understanding of the digital advertising ecosystem and how messaging serves as a conversion channel.
  • Knowledge of Dialogflow CX/ES, webhooks, and Gemini (Vertex AI) integration for conversational experiences.

Responsibilities

  • Lead end-to-end design of conversational messaging solutions, architecting flows, building chatbots, and integrating agentic conversational marketing experiences.
  • Serve as the RCS technical expertto guide partners, troubleshoot complex issues, and build scalable solutions that ensure maximum technical adoption.
  • Manage executive-level stakeholder interactions and secure alignment with clients, partners, and sales during account business planning.
  • Lead cross-functional efforts and help peers succeed via mentorship, solution reviews, and dedicated support.
  • Write production-level code and follow engineering best practices (design and code reviews, test coverage).

Use scripting languages (such as Python, Node. js) to build internal tools, automate partner onboarding processes, and parse large datasets for troubleshooting.

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Senior Customer Solutions Engineer, RCS Business Messaging employer: 慨正橡扯

At 慨正橡扯, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the field of Behavioral Economics and Retirement Research. Our hybrid working model not only offers flexibility but also nurtures a vibrant work culture where employees are encouraged to grow and develop their skills through meaningful projects and leadership opportunities. Join us in Europe, where your expertise will directly contribute to enhancing investor outcomes and shaping impactful business strategies.

Contact Details:

慨正橡扯 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Customer Solutions Engineer, RCS Business Messaging

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We think you need these skills to ace Senior Customer Solutions Engineer, RCS Business Messaging

Client-side Web Technologies (HTML, CSS, JavaScript, HTTP)
Programming Languages (Java, C/C++, Python)
Troubleshooting Technical Issues
Node.js
TypeScript
RESTful APIs
OAuth2

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at 慨正橡扯.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at 慨正橡扯 and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at 慨正橡扯

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If 慨正橡扯 uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.