Senior Business Analyst: Agile Leader for Public Sector

Location: Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.

Role Summary

Triad is seeking a Senior Business Analyst; you will play a significant role in our client assignments, building relationships with clients, defining scope, objectives, and benefits of the products we build, gaining trust of end users to elicit requirements and business processes, and delivering exemplary business analysis throughout the full product lifecycle as part of an effective, collaborative team.

Key Responsibilities

• Collaborate with agile delivery teams to shape and deliver solutions across diverse business domains.
• Build and maintain strong relationships with clients, stakeholders, and end users to ensure alignment and shared understanding.
• Apply analytical thinking to define MVPs, break down epics, and write clear, actionable user stories.
• Select and apply appropriate tools, techniques, and methods tailored to the project phase, business context, and delivery environment.
• Support clients in defining business goals and objectives, measuring progress, and realizing tangible benefits.
• Clearly communicate project rationale, decisions, and recommendations to both technical and non-technical audiences.
• Consistently deliver high-quality outputs across all engagements with a strong sense of ownership and accountability.

Skills and Experience

• Demonstrates a strong consultant mindset, with the flexibility to work across a variety of business domains and adapt to different project environments.
• Working in the UK Public Sector with knowledge of the GDS Service Manual.
• Proven experience working within agile delivery teams, with a solid understanding of agile methodologies such as Scrum.
• Skilled in business analysis, including defining MVPs, breaking down epics, and writing effective user stories that drive value‑driven delivery.
• Excellent interpersonal and communication skills, with the ability to influence stakeholders, explain complex ideas, and align cross‑functional teams on shared objectives.
• Adept at selecting and applying appropriate tools, techniques, and methods based on the project stage, delivery model (agile, waterfall, hybrid), and client needs.
• Experienced in building strong relationships with clients, stakeholders, and end users, fostering collaboration and trust throughout project lifecycles.
• Business‑focused approach, helping organisations define, measure, and realise benefits aligned to strategic objectives.
• Track record of delivering high‑quality outcomes and maintaining a strong sense of ownership and accountability.

Nice to Have

• Acting as a Product Owner, Proxy Product Owner, or Scrum Coach.
• Exposure to waterfall delivery methodologies.
• Active contributor to communities of practice, supporting knowledge sharing and continuous improvement.

Qualifications & Certifications

• A degree or equivalent qualification related to the area you work in.
• Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been resident in the UK for a minimum of 5 years and have the right to work in the UK.

Benefits

• 25 days of annual leave, plus bank holidays.
• Matched pension contributions (5%).
• Private healthcare with Bupa.
• Gym membership support or Lakeshore Fitness access.
• Perkbox membership.
• Cycle‑to‑work scheme.

Triad’s Commitment to You

As a growing and ambitious company, Triad prioritises your development and well‑being: continuous training and development, access to top‑rated Udemy Business courses, a collaborative and inclusive work environment. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, and we are a Disability Confident Leader.