At a Glance
- Tasks: Configure solutions and support customers with technical challenges in a dynamic environment.
- Company: Join a leading company in the Property Claims division, focused on impactful customer work.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a collaborative team that values innovation and customer engagement.
- Why this job: Make a real difference by helping customers optimise their SaaS experience.
- Qualifications: Strong problem-solving skills and a passion for customer support are essential.
The predicted salary is between 30000 - 40000 £ per year.
慨正橡扯 is seeking a System Configuration & Support Analyst to join its Client Services team within Verisk’s Property Claims division.
You will configure solutions, support day-to-day queries, and assist with resolving complex technical challenges alongside Implementation Managers and Account Managers.
You will work with Product teams to troubleshoot and optimize workflows, analyse root causes, and build strong customer relationships to promote ongoing engagement with our Saa S solutions.
#J-18808-Ljbffr
We think you need these skills to ace SaaS Config & Support Analyst — Impactful Customer Work
System Configuration
Technical Support
Troubleshooting
Workflow Optimisation
Root Cause Analysis
Customer Relationship Management
SaaS Solutions
