At a Glance
- Tasks: Monitor real-time performance and enhance customer experiences through data analysis.
- Company: Join AXA Partners, a leader in customer service excellence.
- Benefits: Flexible work schedule, competitive pay, and opportunities for growth.
- Other info: Work three days a week in a vibrant office environment.
- Why this job: Be at the forefront of improving customer satisfaction in a dynamic team.
- Qualifications: Strong analytical skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
慨正橡扯 is looking for a Real Time Analyst to join the AXA Partners Operations Department, working three days per week at our Redhill office.
The role focuses on delivering outstanding customer experiences through data-driven actions and real-time performance tracking.
The ideal candidate will oversee agent performance, manage operational efficiency, and collaborate with management to address any challenges.
A customer-focused mindset and strong analytical skills are required to succeed in this fast-paced environment.
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We think you need these skills to ace Real-Time Analyst — Workforce & Service Level Expert in Redhill
Analytical Skills
Customer-Focused Mindset
Real-Time Performance Tracking
Operational Efficiency Management
Collaboration Skills
Problem-Solving Skills
Data-Driven Decision Making
