At a Glance
- Tasks: Lead the vision and strategy for our marketplace, driving customer-focused solutions.
- Company: Join Kingfisher, a diverse team of over 76,000 passionate individuals.
- Benefits: Enjoy a competitive benefits package and opportunities for career growth.
- Other info: Flexible hybrid working model with a focus on collaboration and inclusivity.
- Why this job: Shape innovative customer experiences in a leading home improvement company.
- Qualifications: Experience in digital product management and marketplace ecosystems required.
The predicted salary is between 60000 - 75000 £ per year.
We’re Kingfisher, a team made up of over 76,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. We want to become the leading home improvement company and grow the largest community of home improvers in the world.
At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
We are looking for a Marketplace Product Manager to play a leading role in shaping the vision, strategy and priorities for our marketplace capability. You’ll work closely with cross-functional teams and stakeholders to ensure we are delivering customer-focused solutions that drive business value at scale.
Using your expertise in agile product management and marketplace ecosystems, you’ll help evolve our marketplace proposition, improve operational efficiency and support the delivery of innovative customer experiences across the group.
- Product vision & strategy: Responsible for the product vision & strategy, in alignment with the strategic direction of the business and group. Ensures the vision and strategy are clearly understood at all levels - team, stakeholders, domain and group leadership.
- OKRs & Product metrics: Responsible for the definition of outcome-based OKRs & product metrics and is accountable to measure, track and use it for strategic prioritisation decisions.
- Value articulation: Performs cost-benefit analysis to assess the size of opportunities, provides clear recommendations and uses it for investment and prioritisation decisions.
- Customer centricity: Deeply understands the customers, in partnership with the design team, and champions the mindset within the team to ensure decisions are made with customers or users in mind.
Required Skills & Experience:
- Proven experience managing digital products within fast-paced agile environments.
- Experience working on or delivering marketplace platform products, including B2C retail marketplaces, B2B marketplaces, service marketplaces or closed marketplace environments.
- Strong understanding of how marketplace ecosystems operate, including seller, customer and operational journeys.
- Proven experience delivering large-scale e-commerce or digital transformation initiatives.
- Ability to define product strategy and translate it into measurable outcomes and delivery plans.
- Strong stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences.
- Analytical mindset with experience using data and customer insight to drive product decisions.
- Strong problem-solving capability with a customer-first approach.
- Previous experience mentoring or leading product teams is highly desirable.
Job Specific Values & Behaviours:
- Ability to present technical detail in a simple and accessible way.
- Curious and investigative mindset with a passion for problem solving.
- Results-driven approach with the ability to make effective decisions at pace.
How We Work: We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.
We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.
What We Offer: An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Diversity & Inclusion: Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Interested? Great, apply now and help us to Power the Possible.
Product Manager - Marketplace employer: 慨正橡扯
At Kingfisher, we pride ourselves on being an inclusive and dynamic employer, where over 76,000 passionate individuals collaborate to drive innovation in the home improvement sector. Our hybrid work model promotes flexibility and balance, allowing you to thrive both at home and in our collaborative spaces. With a commitment to diversity, competitive benefits, and ample opportunities for career growth, Kingfisher is the perfect place for those looking to make a meaningful impact in a vibrant and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Marketplace
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Kingfisher. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. Think about how you’d tackle challenges in a marketplace setting and be ready to share your ideas.
✨Tip Number 3
Showcase your passion for customer-centric solutions. Be ready to discuss how you've used data and insights to drive product decisions in the past. This will resonate well with Kingfisher's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Kingfisher team.
We think you need these skills to ace Product Manager - Marketplace
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about becoming a part of our team and contributing to our mission at Kingfisher.
Tailor Your Experience:Make sure to highlight your relevant experience in product management and marketplace ecosystems. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at 慨正橡扯
✨Know Your Marketplace Inside Out
Before the interview, dive deep into the marketplace ecosystem. Understand how different players interact, from sellers to customers. This knowledge will help you articulate your vision and strategy effectively during the discussion.
✨Showcase Your Agile Experience
Be ready to share specific examples of how you've managed digital products in fast-paced agile environments. Highlight any successful projects where you delivered customer-focused solutions, as this aligns perfectly with what Kingfisher is looking for.
✨Prepare for Stakeholder Engagement
Think about how you can engage both technical and non-technical audiences. Prepare examples of how you've communicated complex ideas simply and effectively. This will demonstrate your strong stakeholder management skills, which are crucial for the role.
✨Emphasise Customer Centricity
Kingfisher values a customer-first approach, so be prepared to discuss how you've used data and customer insights to drive product decisions. Share stories that illustrate your understanding of customer needs and how you've championed them in your previous roles.
