At a Glance
- Tasks: Lead the in-home experience for BT's home devices and define product strategy.
- Company: Join BT, a leading tech company with a flexible working culture.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with significant budget responsibility and cross-functional collaboration.
- Why this job: Make a real impact on innovative home technology and enhance customer experiences.
- Qualifications: Senior product leadership experience with a focus on devices and connectivity.
The predicted salary is between 80000 - 100000 £ per year.
Closing Date: Sunday 19th April 2026
Location(s): Birmingham, Bristol or London
Flexible Working
The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
About the role
This senior product leadership role has end‑to‑end accountability for the in‑home experience across BT Consumer’s home devices portfolio, including routers, mesh Wi‑Fi, extenders and the intelligence layer that connects them. The role defines and delivers the long‑term product strategy and roadmap, owning c.£200m of annual CapEx and balancing customer experience, operational performance and commercial outcomes. Operating across Consumer, Networks and Digital, the role leads large‑scale cross‑functional delivery and manages strategic external device and technology partners. It requires strong commercial judgement, deep experience across devices and connectivity, and the ability to influence and deliver outcomes at scale within a complex matrix environment.
What you’ll be doing
- Own the end‑to‑end in‑home experience across the home devices portfolio, including routers, mesh Wi‑Fi, extenders and the supporting software and intelligence layer.
- Define and deliver the long‑term product strategy and multi‑year roadmap, making clear trade‑offs across customer experience, operational performance and commercial outcomes.
- Hold accountability for c.£200m of annual CapEx, including device strategy, lifecycle management, unit economics and cost‑to‑serve optimisation.
- Lead cross‑functional delivery across Consumer, Networks and Digital teams, driving alignment and outcomes without direct authority over engineering resources.
- Manage strategic relationships with external device, silicon and technology partners, ensuring innovation, performance and cost efficiency.
- Build and lead a high‑performing product leadership team, setting clear standards for ownership, accountability and delivery at scale.
Essential Skills / Experience
- Senior product leadership experience owning complex, end‑to‑end portfolios, ideally across devices, software and connectivity.
- Proven commercial accountability, including ownership of large‑scale CapEx.
Product Lead, Home & Device Experience employer: 慨正橡扯
BT Group is an exceptional employer that fosters a dynamic and inclusive work culture, offering flexible working arrangements that empower employees to balance their professional and personal lives. With a strong focus on employee growth, BT provides ample opportunities for career advancement and skill development, particularly in the innovative field of home devices and connectivity. Working in vibrant cities like Birmingham, Bristol, or London, employees benefit from a collaborative environment that encourages creativity and strategic thinking, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Product Lead, Home & Device Experience
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product leadership. We suggest doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and vision.
✨Tip Number 3
Showcase your passion for the role! When you get the chance to speak with potential employers, let them know why you’re excited about the home devices portfolio and how you can contribute to its success. We love seeing genuine enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals who can drive innovation in our product teams.
We think you need these skills to ace Product Lead, Home & Device Experience
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Product Lead role. Highlight your senior product leadership experience and any relevant projects you've managed, especially those involving devices and connectivity.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully led cross-functional teams and managed large-scale projects, and don’t forget to mention your commercial accountability.
Showcase Your Strategic Thinking:In your application, demonstrate your ability to define and deliver long-term product strategies. We want to see how you balance customer experience with operational performance and commercial outcomes in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at 慨正橡扯
✨Know Your Product Inside Out
Before the interview, dive deep into BT's home devices portfolio. Understand the features and benefits of routers, mesh Wi-Fi, and extenders. Be ready to discuss how you would enhance the in-home experience and what strategies you would implement for product development.
✨Showcase Your Leadership Skills
Prepare examples that highlight your senior product leadership experience. Think about times when you've led cross-functional teams or managed complex projects. Be specific about your role, the challenges faced, and the outcomes achieved to demonstrate your ability to drive alignment and deliver results.
✨Understand the Financials
Since you'll be accountable for significant CapEx, brush up on your financial acumen. Be prepared to discuss how you would manage budgets, make trade-offs between customer experience and cost efficiency, and optimise lifecycle management for devices.
✨Build Relationships with External Partners
Think about your experience managing strategic relationships with external partners. Prepare to discuss how you’ve fostered innovation and performance in past roles. Highlight any successful collaborations that led to improved product outcomes, as this will show your ability to navigate a complex matrix environment.
