At a Glance
- Tasks: Manage and optimise network services while resolving technical issues.
- Company: Dynamic tech firm in Portsmouth with a focus on innovation.
- Benefits: Competitive salary, career growth, and hands-on experience in networking.
- Other info: On-site role with opportunities for knowledge sharing and teamwork.
- Why this job: Join a team that values your input and offers real-world impact.
- Qualifications: Experience in networking and Cisco certifications preferred.
The predicted salary is between 35000 - 45000 £ per year.
The Network Operations Engineer is responsible for the successful operations and support of the client network and underlying infrastructure. This role involves planning, designing, implementing, monitoring, and optimizing LAN, WAN, and wireless network services to maintain stability and integrity of in-house data and network services across the organization.
Key Responsibilities
- Plan and execute in-depth technical activities across the network domain.
- Influence the direction of activities/plans and provide technical insight and guidance to others.
- Investigate and help resolve issues on customer network and IT environment using agreed troubleshooting methodologies.
- Manage network support cases, enable fast resolution that exceeds our customers’ expectations.
- Ensure accurate recording of all cases using the company’s ticket management tool and close within agreed timeframes.
- Use the central document repository to ensure knowledge sharing across the team and enable best practice.
- Support and take ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre.
- Support wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings.
- Participate in the on-call and shift rota; this is an onsite delivery-based role.
Job Qualifications
- Experience within information security/technology focused on networking.
- Cisco switching & wireless, Cisco Security including ASA firewalls and ISE.
- Cisco certification including Cisco CCNP or multiple CCNA across network technologies/areas.
- Proven experience in incident management, service request management and problem solving.
- Experience of using ticketing systems and monitoring and management tools.
- Ability to communicate effectively and build relationships to understand client requirements.
- Ability to deliver against deadlines and agreed SLA targets.
- Ability to take ownership of an issue or task and see it through to completion.
Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application.
Set Yourself Apart
- ITIL qualification desirable.
- Full clean driving license is preferable.
- Palo Alto experience.
- Checkpoint experience.
- Firewall Orchestration.
Network Ops Engineer in Portsmouth employer: 慨正橡扯
As a Network Ops Engineer in Portsmouth, you will join a dynamic team that values innovation and collaboration, providing you with the opportunity to enhance your technical skills while contributing to critical network operations. Our supportive work culture fosters professional growth through continuous learning and knowledge sharing, ensuring that you are well-equipped to tackle challenges and exceed customer expectations. With a focus on employee well-being and a commitment to excellence, we offer a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Network Ops Engineer in Portsmouth
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what 慨正橡扯 values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges 慨正橡扯 might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at 慨正橡扯!
✨Direct Apply to 慨正橡扯
Let's not forget to apply directly through the 慨正橡扯 website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Network Ops Engineer in Portsmouth
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at 慨正橡扯.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at 慨正橡扯. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at 慨正橡扯
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
