At a Glance
- Tasks: Lead a team to enhance digital tools and support across the business.
- Company: Join Domino's, a leader in digital workplace innovation.
- Benefits: Hybrid work model, career growth, and recognition for your contributions.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Shape the future of our digital platforms and make a real impact.
- Qualifications: Strong technical skills in Microsoft 365 and leadership experience.
The predicted salary is between 45000 - 55000 £ per year.
About The Role
You bring the direction. We’ll bring the platform to deliver it. At Domino’s, our Digital Workplace keeps everything moving, connecting colleagues, enabling teams, and supporting the business every day. As our Platform Support Team Leader, you’ll lead the team behind it, making sure the tools people rely on are simple, secure, and ready when they need them. This is a role where leadership and technical know-how go hand in hand. You’ll guide a team of six, shape how we support the business, and make real improvements that colleagues across Domino’s will feel.
What You’ll Bring & What You’ll Be Doing
- Lead and develop a team of six, setting clear priorities while building technical capability and confidence.
- Act as the escalation point for complex issues, using your strong technical knowledge across Microsoft 365, Intune, Entra ID, and Windows.
- Own incident and service request management, balancing priorities, managing SLAs, and reducing repeat issues.
- Manage and improve end-user platforms, including identity, security, and wider Digital Workplace tools.
- Communicate technical issues clearly and simply, supporting both your team and the wider business.
- Take a practical, organised approach to improving processes and ways of working, supported by a solid ITIL foundation (certification and tools such as Active Directory and Meraki desirable).
How We Will Support You
- A clear induction and support from day one.
- The space to lead, contribute ideas, and shape how things are done.
- Opportunities to grow your technical expertise and leadership skills.
- Recognition for great work, from everyday wins to Domi Awards.
- A hybrid working approach, with time to collaborate in person and flexibility to focus.
Platform Support Team Leader employer: 慨正橡扯
At Domino's, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to lead and grow. As a Platform Support Team Leader in Milton Keynes, you'll enjoy a hybrid working model, comprehensive support from day one, and ample opportunities for professional development, all while making a tangible impact on our digital workplace. Join us to be part of a team that values your contributions and recognises your achievements.
