At a Glance
- Tasks: Lead a team to enhance digital tools and support the business effectively.
- Company: Join Domino's, a leader in the digital workplace with a collaborative culture.
- Benefits: Hybrid work model, career growth opportunities, and recognition for your contributions.
- Other info: Dynamic environment with a focus on innovation and teamwork.
- Why this job: Make a real impact by improving tools that colleagues rely on every day.
- Qualifications: Strong technical knowledge and leadership skills in IT support.
The predicted salary is between 45000 - 55000 £ per year.
About The Role
Milton Keynes (Hybrid – 1 day per week in the office)
You bring the direction. We’ll bring the platform to deliver it. At Domino’s, our Digital Workplace keeps everything moving, connecting colleagues, enabling teams, and supporting the business every day. As our Platform Support Team Leader, you’ll lead the team behind it, making sure the tools people rely on are simple, secure, and ready when they need them.
This is a role where leadership and technical know-how go hand in hand. You’ll guide a team of six, shape how we support the business, and make real improvements that colleagues across Domino’s will feel.
What You’ll Bring & What You’ll Be Doing
- Lead and develop a team of six, setting clear priorities while building technical capability and confidence.
- Act as the escalation point for complex issues, using your strong technical knowledge across Microsoft 365, Intune, Entra ID, and Windows.
- Own incident and service request management, balancing priorities, managing SLAs, and reducing repeat issues.
- Manage and improve end-user platforms, including identity, security, and wider Digital Workplace tools.
- Communicate technical issues clearly and simply, supporting both your team and the wider business.
- Take a practical, organised approach to improving processes and ways of working, supported by a solid ITIL foundation (certification and tools such as Active Directory and Meraki desirable).
How We Will Support You
- Bring your flavour, and we’ll back your future: A clear induction and support from day one.
- The space to lead, contribute ideas, and shape how things are done.
- Opportunities to grow your technical expertise and leadership skills.
- Recognition for great work, from everyday wins to Domi Awards.
- A hybrid working approach, with time to collaborate in person and flexibility to focus.
Platform Support Team Leader employer: 慨正橡扯
At Domino's, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture in Milton Keynes. As a Platform Support Team Leader, you'll not only lead a dedicated team but also enjoy opportunities for personal and professional growth, recognition for your contributions, and the flexibility of a hybrid working model that promotes work-life balance. Join us to make a real impact while developing your technical and leadership skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Support Team Leader
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what 慨正橡扯 values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges 慨正橡扯 might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at 慨正橡扯!
✨Direct Apply to 慨正橡扯
Let's not forget to apply directly through the 慨正橡扯 website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Platform Support Team Leader
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at 慨正橡扯.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at 慨正橡扯. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at 慨正橡扯
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
