Insurance Product Manager in Northampton

Who Are We? We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project’, we're working to help 10,000 small businesses start or grow by 2030.

What Is the Opportunity? Here's what you'll be doing: Welcome to a product role where you have the genuine space to drive real impact. As our Insurance Product Manager based in London or Northampton (with hybrid flexibility), you’ll take ownership of the optimisation roadmap for our high-impact Lifestyle product super-segment. You won't just be executing static tasks; you’ll bring data-led ideas to the table, validate them, and drive them forward to hit our in-year optimisation targets.

What makes this role special? You get hands-on segment ownership while acting as the Insurance Product lead across key cross-collaborative projects. While our SME Senior Product Manager sets the overarching strategy, you will proactively lead segment initiatives—bringing ideas forward, keeping stakeholders aligned, and bringing the Senior Product Manager into key decision points along the way. We need a self-starter who can navigate trade-offs, collaborate effectively with digital and insurer partners, and keep delivery moving forward with purpose and resilience.

As one of our Insurance Product Managers, you'll:

• Own the optimisation roadmap for the Lifestyle segment, validating, developing, and delivering data-led initiatives that hit key customer metrics and our in-year budget.
• Interrogate weekly trading data and conversion funnels to understand performance, providing clear insights into the 'what' and 'why' behind segment metrics.
• Lead from an Insurance Product perspective on cross-collaborative initiatives, partnering with Digital Product and technical teams to deliver joint strategic outcomes.
• Input into customer discovery and journey mapping led by our UX and Technical Product teams.
• Support governance frameworks and manage segment-specific incidents, ensuring we resolve issues quickly and deliver great outcomes for our customers.
• Partner closely with the SME Senior Product Manager and Insurer Relations teams to analyse partner performance, challenge panel appetite, and broaden our footprint.

We're looking for someone who is:

• An insurance industry expert with a solid background in general insurance, clear product mechanics knowledge, and ideally experience with SME coverages like PL and EL.
• Data and trading-minded, someone who enjoys diving into numbers, interrogating conversion funnels, and using insights to spot performance improvements.
• A proactive self-starter who takes ownership of segment goals, drives initiatives with energy, and knows how to effectively manage up on key decision points.
• A strong cross-functional collaborator who excels at working alongside technical, UX, and insurer teams to provide clear Insurance Product input.
• A skilled communicator and negotiator, comfortable holding their ground, managing trade-offs, and keeping stakeholders aligned.
• Customer and governance-focused, caring deeply about doing the right thing for small business customers and handling incidents with diligence.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

What are the benefits of working at Simply Business:

• We offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid.
• On top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits.
• Our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver.
• Our life event leave is an extra day’s leave every two years for those big moments in your life like moving house or your birthday. Long-serving employees get a two-week paid sabbatical after five years of service, then four weeks off after ten years of service.
• Private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses.
• We offer a competitive salary based on your experience and the current market, plus the potential to earn an annual bonus based on performance.
• Access to tools to support your personal development on our dedicated learning platform, as well as support for your mental health with access to counselling.
• We match what you put into your pension up to five per cent and pass on a tax-free sum that's four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme.
• Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service).
• Our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership.

Ready to join us and drive our success as a high-performing team? Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don’t (and won’t) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.