At a Glance
- Tasks: Manage and optimise network operations for a leading aerospace and defence client.
- Company: Join a top-tier tech firm known for its innovative solutions.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: On-site role in Newport with opportunities for knowledge sharing and professional development.
- Why this job: Be part of a national team making a real impact in network engineering.
- Qualifications: Experience in networking, Cisco certifications, and problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
Competitive Salary & Package (Dependent on Experience)
Career Level: Consultant (CL9)
Location: Newport, Wales
Flexibility and mobility are required to deliver this role to provide the first-class services we are known for. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. This role requires British national only.
The Network Operations Engineer is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client. The Network Engineer’s role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participating in the client Service Management processes, ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLAs.
Key Responsibilities
- Plan and execute in-depth technical activity.
- Influence the direction of activities/plans and provide technical insight and guidance to others.
- Investigate and help resolve issues on customer’s network and IT environment using agreed troubleshooting methodologies.
- Manage network support cases to enable fast resolution that exceeds our customers’ expectations.
- Ensure accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes.
- Use the central document repository to ensure knowledge sharing across the team and enable best practice.
- Support and take ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre.
- Support wider team with knowledge share via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings.
- Participate in the on-call and shift rota; this is an onsite delivery-based role.
Skills & Experience
- Experience within information security/technology focused on networking.
- Cisco switching & wireless, Cisco Security including ASA firewalls and ISE.
- Cisco certification including Cisco CCNP or multiple CCNA across network technologies/areas.
- Proven experience in incident management, service request management, and problem solving.
- Experience of using ticketing systems and use of monitoring and management tools.
- Ability to communicate effectively and build relationships to understand client requirements.
- Ability to deliver against deadlines and agreed SLA targets.
- Ability to take ownership of an issue or task and see it through to completion.
Set Yourself Apart
- ITIL qualification desirable.
- Full clean driving license is preferable.
- Palo Alto experience.
- Checkpoint experience.
- Firewall Orchestration.
Network Engineer in Newport employer: 慨正橡扯
As a Network Engineer at our Newport location, you will join a dynamic team dedicated to delivering first-class services in the Aero & Defence Space sector. We pride ourselves on fostering a collaborative work culture that encourages professional growth and offers competitive salaries and benefits, including opportunities for continuous learning and development. With a focus on innovation and excellence, we provide a supportive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer in Newport
✨Join the IT Consultancy Buzz
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✨Direct Apply to 慨正橡扯
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We think you need these skills to ace Network Engineer in Newport
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at 慨正橡扯.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at 慨正橡扯. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at 慨正橡扯
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
