Market Expansion - CIB Operational Readiness Vice President

Join a high-impact delivery role at the center of Corporate to remove blockers and escalate RAIDs to protect milestones. Support definition of go-live readiness criteria, including client impact, operational SLAs, control design, and regulatory compliance, with clear exit/entry gates applicable across all lines of business.

Contribute to the design of the target operating model for new-market expansion, including design, controls, capacity planning, and support model across firm-wide utilities, LOB Operational teams, Client Service. Provide transparent reporting on readiness, risk, and performance against plan to the Ops Readiness lead and senior stakeholders.

Drive change management, communications, and training to ensure operational adoption and client-ready execution at launch across all lines of business. Guide and support cross-functional, cross-LOB teams through the operational readiness milestones; set expectations for delivery and promote a culture of accountability, continuous improvement, and control discipline within the Ops Readiness team.

Drive and own the end-to-end delivery of market execution against the Market Expansion Operational Readiness Playbook.

Required qualifications, capabilities, and skills:

• Strong experience driving complex, cross-functional programs in financial services operations spanning multiple product lines or lines of business, with accountability for workstream delivery outcomes and control effectiveness.
• Demonstrated ability to translate strategy into executable plans and portfolio roadmaps, integrating product, technology, and operational dependencies across diverse business lines.
• Effective stakeholder management and communications skills, with a track record of influencing senior leaders across LOBs and driving disciplined, data-driven execution under time pressure.
• Strong analytical and structured problem-solving skills; adept at defining readiness criteria, and driving delivery across a broad operational portfolio.
• Exceptional organizational discipline with the ability to prioritize dynamically, manage critical paths, and guide teams through ambiguity to predictable outcomes.

Preferred qualifications, capabilities, and skills:

• Experience executing delivery within global, cross-LOB teams across regions and time zones with a consistent operating cadence and governance model.
• Proven track record in high-pressure large-scale change management and transformation delivery spanning multiple business lines/functional teams.
• Familiarity with program/project delivery practices and tools (Monday.com) to integrate business and technology execution across diverse product domains.
• Familiarity with regulatory compliance, KYC, and operational risk frameworks, and effective partnership with Legal and Compliance in multi-jurisdictional, multi-product contexts.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.