Agile Delivery Manager in Mansfield

Company Description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

• Our vision - we are building the worlds most admired and compelling brand ecosystem
• Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you
• Own it and back yourself - Own the basics, own your role and own the results
• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

We are seeking an experienced Agile Delivery Manager to enhance delivery and agile ways of working across the Frasers Group Digital technology team. This role offers a unique opportunity to help the digital technology team scale and grow our delivery capabilities. You will oversee complex development and integration projects across our brand portfolio, collaborating to tailor solutions to meet our project needs and ensuring high-quality delivery. With a background in agile delivery management and experience working with technical SMEs, you will leverage your technical and business expertise to shape delivery strategies and improve processes. Your excellent communication skills, natural collaboration, and ability to influence and inspire teams will be key to success. As we scale, you will help shape our delivery function to provide a best-in-class, scalable, and repeatable delivery experience. You will work closely with our engineering squads and internal leadership to ensure alignment with business goals and deliver valuable, customer-focused outcomes. This is a chance to lead change and drive the continued success of our growing brand portfolio.

Delivery Management:

• Delivery Oversight: Own the reporting of work progress, partner with Engineering and Product teams, oversee cross-team resource planning, promote delivery excellence, work closely with stakeholders, and hands-on coaching across multiple work streams.
• Consultative & Advisory Leadership: Mentor squad leads & cross-functional teams, providing guidance and support to ensure delivery teams meet their targets. Foster and promote a culture of collaboration, accountability, and outcome focus across delivery.
• Agile & Product Management Evangelist: Drive the pragmatic adoption and evolution of Agile practices, tailoring approaches to fit the unique needs of a fast-paced, evolving organization.
• Quality Assurance & Delivery Governance: Oversee delivery governance to ensure that all deliverables meet Frasers quality standards and align with expectations. This role has a hybrid working pattern of 3 days onsite and 2 days from home per week.

Qualifications

What are we looking for?

Essential:

• Proven Leadership: 4+ years of experience in Agile Delivery Management, including a history of driving successful delivery across multiple teams/squad and digital projects.
• Stakeholder Management: Skilled in aligning and managing diverse stakeholders' expectations while focusing on delivery goals.
• Agile Expertise: Deep understanding of Agile frameworks (Scrum, Kanban, etc.) and the ability to apply them effectively in a dynamic environment.
• Strategic Oversight: Strong knowledge of delivery lifecycle processes, controls, strategies, and methods, with the ability to plan and coordinate cross-team initiatives.
• Technical Awareness: Familiarity with modern engineering practices, including architecture, CI/CD pipelines, and test automation.
• Proactive Problem-Solving: Excellent analytical skills and the ability to identify, analyse, and resolve issues that may impede project progress.
• Collaboration and Influence: Exceptional strong communication, leadership, and stakeholder management skills, with the ability to coach teams and bring stakeholders along on the journey.
• Tools: Knowledge of tools such as JIRA, ADO, Trello, MS Project, Miro, Mural.

Desirable:

• Experience in the eCommerce/Retail industry.
• Agile Certifications (e.g. CSM, CSPO, ACSM).
• Experience in Agile scaling methodologies.
• Project Management experience (e.g., PRINCE2, PMP).

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

• Reward, Recognition and Opportunities: Frasers Champion – Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
• Retail Reconnect: In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
• Employee Welfare: Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice – all completely free.
• Retail Trust – We know that it’s not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.