Product Trainer in Manchester

Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology.

As our client base rapidly expands, we’re entering a pivotal moment of growth to ensure we can continuously support both our new and existing clients. If you join us, you’ll be helping to improve the property industry for everyone by conducting training sessions for our new Street.co.uk clients and conducting dedicated in-person sessions at the pre-go‑live stage, as well as follow‑up sessions. You’ll have the autonomy to plan your diary and design workshops, while always going above and beyond to help customers navigate the system with confidence.

We want to drive the adoption of our software and unlock long‑term value through effective training that further strengthens our relationships with our clients. Over the past five years, we've been working on Street.co.uk – our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry.

Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product trainer for our customers as they embark on their journey with Street, building a seamless training experience and providing practical support during the crucial onboarding phases.

Here’s what you can expect to be working on:

• Become a product expert on Street.co.uk across the different areas, including sales, lettings management and lettings accounting.
• Conduct face‑to‑face demos of Street.co.uk to new clients that are based in estate agencies up and down the country.
• Nurture excellent client relationships, conducting follow‑up calls as required.
• Forecast, plan and coordinate your client visits based on when the client is due to go‑live.
• Be an expert/brand ambassador for our product to ensure a solution‑led approach to sales.
• Display a professional and passionate personality while representing Street Group.
• Work collaboratively with our marketing and technology departments to evolve your sessions to make them informative and engaging.
• Use your industry knowledge to identify, scope out and prioritise any issues or feature requests communicated by clients.
• Help shape the future of Street Group’s mission with your perspectives, ideas, and skills.

A bit about you:

• Background in Lettings Accounting and/or property management and estate agency who wants to transition into a tech environment that strives to improve the property industry.
• Strong interest in technology and the enthusiasm to quickly learn new products and features.
• Confident, enthusiastic, highly motivated, and outgoing personality that is comfortable in a presenting environment.
• Organised and detail‑oriented person who can create engaging presentations to deliver the relevant training topics to new clients.
• Strong stakeholder management skills.
• A self‑starter who can take initiative when needed.
• Curious and conscientious, making it your business to know everything about our product, with the communication skills to share that knowledge in a way that inspires.
• Route/Journey Planning experience.
• A full UK Driving License is required as you will be travelling to client sites across the country. Overnight stays will be an expectation of this role.

Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria, please consider applying anyway. We'd love to see your application!

Why join Street Group?

• Hybrid‑working
• Guilt‑Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!)
• Joining a culture that supports your development and encourages growth
• £500 yearly L&D budget for your career development
• Your birthday on us - we pay, you stay away
• ‘Give something back’ - 2 paid days volunteering on us
• Enhanced maternity, paternity & adoption pay
• Mental health & well‑being support via Health Assured
• Regular well‑being initiatives
• Flexible working hours
• Public transport season ticket loans
• Paid menopause leave
• Holiday buying scheme
• Joining a new team in an exciting business with huge ambition
• Be a part of something bigger – everyone in our team is passionate about improving the entire property industry!
• A chance to work on cutting‑edge technology
• Comfortable, relaxed office space – office dogs welcome!
• Fully stocked fridge and beers (or an alternative) on us every Friday afternoon
• Company and team off‑sites, events and happy hours
• Cycle to work scheme
• Electric car salary sacrifice scheme
• Feel good about sustainability – we're a climate‑positive company!

Salary: Up to £45k, however, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know.

We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified.

Interview Process: 3 stages = Introductory call with one of our Talent team > Hiring Manager interview (inc. a presentation) > Final interview with our Head of Operations. We want to make our interviews as inclusive as possible, so if you need any adjustments made or if there's anything you think we should be aware of during the interview process, please do let us know!