At a Glance
- Tasks: Lead product teams to design user-centred public services that improve society.
- Company: Join Made Tech, a forward-thinking company focused on human-centred technology.
- Benefits: Enjoy 30 days holiday, flexible hours, remote work, and wellness support.
- Other info: Be part of a diverse team committed to inclusivity and innovation.
- Why this job: Make a real difference in public services while growing your leadership skills.
- Qualifications: Experience in product management and a passion for user-centred design.
The predicted salary is between 60000 - 80000 £ per year.
About Made Tech
Our aim at Made Tech is to use human‑centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
About the Role
We are building a community of designers, researchers and product professionals to support the public sector's growing demand for a user‑centred, design‑and‑product‑led approach to how services are delivered. As a Lead Product Manager, reporting to the Discipline Head, you will enable public sector organisations to better design services that improve society. You will role‑model best practice, lead teams, provide strategic direction and work as part of cross‑functional teams to inspire trust, guide, coach and iterate through the product process.
Key Responsibilities
- Work on complex engagements and, when necessary, at programme level for high‑risk or sensitive projects.
- Recruit, interview and onboard new team members; line‑manage up to three Senior Product Managers.
- Provide strategic direction within the community of practice and coach and mentor others.
- Apply Agile and Lean practices, innovate and advocate for best approaches.
- Provide expert consultancy to stakeholders and lead on developing guidance for all UCP services.
- Own financial and strategic aspects of product management.
- Drive success through the full product life cycle and operational management.
- Anticipate and solve problems, building problem‑solving capabilities in others.
- Lead product and strategic ownership, ensuring user needs are met.
Skills, Knowledge & Expertise
- Experience helping grow product teams through community, hiring and line management.
- Excellent understanding and passion for the value of product and user‑centred design.
- Experience delivering user‑centred products and services from ideation through to maintenance phases.
- Experience assisting in developing product communities of practice as a leader or leading member of a high‑performing practice.
- Ability to support and coach others to grow their skills and take on more responsibility for client‑facing projects.
- Educate and mentor team members, collaborators and peers on product and agile delivery.
- Experienced in working directly with customers and users, driving teams to deliver excellent outcomes.
- Working within a design consultancy or senior product leadership role in the public sector, health or allied areas.
- Strong empathy and relationship‑building skills.
SC Eligibility
Successive candidates for this role must have eligibility for a Security Check (SC) clearance, requiring 5 years UK residency and 5 years employment history or full‑time education. If during the interview process it is apparent that a candidate is not eligible, the application will not progress.
Job Benefits
- 30 days holiday.
- Flexible working hours.
- Flexible parental leave.
- Remote working – part‑time remote working for all staff.
- Paid counselling with financial and legal advice.
- Smart Tech scheme.
- Cycle to work scheme.
- Individual benefits allowance (Health care cash plan or pension plan).
- Optional social and wellbeing calendar of events.
EEO Statement
Made Tech encourages people from all backgrounds and experiences to apply. We are committed to building a happy, inclusive and diverse workforce. We welcome applications from under‑represented groups.
Lead Product Manager - Public Services, User-Centred in Manchester employer: 慨正橡扯
At Made Tech, we pride ourselves on being an exceptional employer dedicated to improving public services through user-centred technology. Our inclusive work culture fosters collaboration and innovation, offering flexible working hours, generous holiday allowances, and a strong focus on employee growth through mentorship and community building. Join us in making a meaningful impact while enjoying unique benefits like remote working options and a supportive environment that values diversity and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Manager - Public Services, User-Centred in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the public sector or product management community. Attend meetups, webinars, or even just grab a coffee with someone in the field. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your user-centred design projects. When you get the chance to chat with potential employers, share your experiences and how you've made a difference in previous roles.
✨Tip Number 3
Prepare for those interviews! Research Made Tech and understand their mission. Think about how your experience aligns with their goals of improving public services through human-centred technology. Tailor your answers to show you're the perfect fit!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our community at Made Tech. Let's make a difference together!
We think you need these skills to ace Lead Product Manager - Public Services, User-Centred in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in user-centred design and product management. We want to see how your skills align with our mission at Made Tech!
Showcase Your Passion:Let us know why you’re excited about improving public services through technology. Share specific examples of how you've contributed to user-centred projects in the past – we love a good story!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at 慨正橡扯
✨Know Your User-Centred Design
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in past projects, especially in public services. This will show your passion and understanding of what Made Tech stands for.
✨Showcase Your Leadership Skills
As a Lead Product Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've coached and mentored others, and how you've driven product success through collaboration. Highlighting your experience in building product communities will also be a plus.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about complex engagements you've handled and how you navigated challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Public Sector Landscape
Familiarise yourself with the current trends and challenges in the public sector. Being able to discuss how user-centred technology can improve public services will set you apart. Show that you’re not just interested in the role, but also in making a positive impact on society.
