Hybrid Live Chat Support Specialist in Manchester

Hybrid Live Chat Support Specialist in Manchester

Manchester Full-Time 25000 - 35000 £ / year (est.) No working from home possible

At a Glance

  • Tasks: Support clients via live chat and enhance their experience with our software.
  • Company: Join a forward-thinking company transforming the property industry.
  • Benefits: Enjoy hybrid working, learning budget, and mental health support.
  • Other info: Flexible work environment with opportunities for personal growth.
  • Why this job: Be part of a team that values technology and client satisfaction.
  • Qualifications: Experience in live chat support and excellent communication skills.

The predicted salary is between 25000 - 35000 £ per year.

慨正橡扯 is seeking a Live Chat Support Specialist in Manchester (Hybrid, up to 2 days WFH). You'll improve the property industry by ensuring clients love our software and supporting new product features.

Ideal candidates will have:

  • Experience in live chat support
  • Strong communication skills
  • A passion for technology

Benefits include:

  • Hybrid working
  • A yearly budget for learning and development
  • Mental health support

Hybrid Live Chat Support Specialist in Manchester employer: 慨正橡扯

At 慨正橡扯, we pride ourselves on being an excellent employer by fostering a supportive and innovative work culture in Manchester. Our hybrid working model allows for flexibility, while our commitment to employee growth is reflected in our yearly budget for learning and development, alongside comprehensive mental health support. Join us to be part of a team that values your contributions and empowers you to thrive in the property technology sector.

Contact Details:

慨正橡扯 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid Live Chat Support Specialist in Manchester

Tip Number 1

Get to know the company inside out! Research their software and recent updates. This way, when you chat with them, you can show off your knowledge and passion for their tech.

Tip Number 2

Practice your live chat skills! Set up mock chats with friends or family to refine your communication style. The smoother you are, the more confident you'll feel during the real deal.

Tip Number 3

Don’t forget to highlight your experience! When chatting with potential employers, share specific examples of how you've helped clients in the past. It’ll make you stand out as a candidate who truly cares.

Tip Number 4

Apply through our website! We want to see your application come through directly. Plus, it gives you a better chance to showcase your enthusiasm for the role and the company.

We think you need these skills to ace Hybrid Live Chat Support Specialist in Manchester

Live Chat Support
Communication Skills
Customer Service
Technical Support
Problem-Solving Skills
Passion for Technology
Adaptability

Some tips for your application 🫡

Show Your Passion for Tech:When you're writing your application, let us see your enthusiasm for technology shine through! Share any relevant experiences or projects that highlight your love for tech and how it relates to the role.

Highlight Your Communication Skills:As a Live Chat Support Specialist, strong communication is key. Make sure to showcase your ability to convey information clearly and effectively in your written application. Use examples from past experiences to back this up!

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for in a candidate.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!

How to prepare for a job interview at 慨正橡扯

Know the Product Inside Out

Before your interview, make sure you understand the software and product features that the company offers. Familiarise yourself with how these tools improve the property industry. This will not only show your enthusiasm but also help you answer questions more effectively.

Showcase Your Communication Skills

As a Live Chat Support Specialist, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully resolved customer queries in the past to demonstrate your skills.

Prepare for Scenario-Based Questions

Expect to face scenario-based questions during the interview. Think about common challenges in live chat support and how you would handle them. This will help you showcase your problem-solving abilities and your passion for providing excellent customer service.

Emphasise Your Passion for Technology

Since the role requires a passion for technology, be ready to discuss any relevant experiences or projects that highlight this interest. Whether it's a personal project or a previous job, showing your enthusiasm for tech can set you apart from other candidates.