Manager - SmartRecruiters

Base Location: Any KPMG office with a willingness to travel up to 80% for client engagements. Technology is one of KPMG’s priority investment areas – Connected Technology services the whole of the KPMG client‑side business portfolio through delivery of core technology, transformational processes and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations.

Powered Enterprise is KPMG’s world‑class accelerated Enterprise Business Transformation approach for cloud‑based solutions that uses pre‑designed back‑office leading practices and KPMG’s six‑layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective service management back‑office solution.

The Powered Apps teams are communities of technology focused professionals who work together to deliver KPMG Powered Enterprise through a standardized delivery model, which drives professional delivery to clients. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. SuccessFactors, Workday, ServiceNow HRSD, Coupa) to lead and deliver client programmes, support pre‑sales activities and develop improvement and extensions to Powered Enterprise.

As our HR Technology practice continues to expand, we are looking for experienced professionals with a strong track record in SmartRecruiters implementations, particularly across Recruiting, Candidate Experience, and Talent Acquisition workflows. This is a high‑impact role that blends hands‑on client delivery with strategic responsibilities. We seek individuals who bring deep solution expertise and configuration experience within SmartRecruiters and can operate confidently in both technical and advisory capacities. You will play a pivotal role in designing and delivering complex Talent Acquisition transformation programs, leveraging SmartRecruiters to help clients optimise recruiting processes, enhance candidate experience, and realise measurable business value.

What will you be doing?

• Lead SmartRecruiters Deployment Projects: Manage the delivery of high‑quality SmartRecruiters implementation projects across Recruiting, Candidate Experience, and Talent Acquisition workflows.
• Deliver Client Workshops & Configure Solutions: Facilitate workshops to gather requirements, design optimal recruiting solutions, and perform end‑to‑end configuration to meet client needs.
• Advise on Talent Acquisition Transformation: Provide guidance on the transformational aspects of SmartRecruiters in relation to recruiting operating models, service delivery, and process execution.
• Produce Key Project Deliverables: Develop business requirements, functional specifications, configuration documents, process flows, use cases, and requirements traceability matrices.
• Ensure Data Integrity & Integration: Advise on data migration strategies and oversee integration of SmartRecruiters with other client and third‑party applications such as HRIS, payroll, and onboarding systems.
• Knowledge Transfer & Capability Building: Effectively transfer knowledge to clients and mentor team members, adapting approach based on audience and situation.
• Drive Strategic Growth: Contribute to shaping go‑to‑market offerings, building reusable assets and accelerators, and supporting innovation in cloud‑based recruiting solutions.
• Grow the HR Technology Practice: Share knowledge, develop thought leadership, and support the career aspirations of team members to strengthen internal capability.
• Relationship Building & Collaboration: Build strong relationships with clients and internal teams to ensure successful delivery and long‑term partnerships.

What you will need to do it:

• Candidate should have strong commercial acumen, hunger to learn and develop and be able to thrive in a fast‑paced working environment.
• Strong documentation, reporting and presentation skills.
• Well‑developed analytical skills and the ability to provide clarity to complex issues, and synthesize large amounts of information.
• Experience in a functional and/or technical role in a business or systems delivery environment preferably in more than one sector.
• Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.).
• Strong Microsoft Office skills particularly Excel and PowerPoint.
• Strong interpersonal, team building, organisational and motivational skills.
• An awareness of key delivery methodologies, approaches and market trends in the industry.
• Fast learner with an ability to get up‑to‑speed in a short space of time.
• Experience of working effectively with client functional team representatives.
• Self‑starter attitude and ability to work well within ambiguity.

Amazing extras:

• Educated to degree level.
• SmartRecruiters Certification.

To discuss this or wider Technology roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Our Locations: We are open to talk to talent across the country but our core Tech hubs for this role are: London, Canary Wharf, Manchester, Birmingham. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part‑time options. If you have a need for flexibility, please register and discuss this with our team.