Senior Technology Manager in London

Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

Just Eat Takeaway.com is looking for a Senior Technology Manager to manage our Identity Services team. The Senior Technology Manager is responsible for a team of Identity and Access Management and IAM Onboarding Engineers, across the UK, CA, NL delivering a roadmap of maintaining IDP improvements, automation, governance and innovative automated audit compliance as well as being responsible for the full Identity lifecycle journey for employees and non-human identities (including RBAC, ABAC and similar concepts). This is a people-first leadership role; your success will be measured as much by the growth of your team as by the technical outcomes they deliver.

The role requires a highly organised, well-rounded and upbeat person that enjoys the people management, developing the team, constantly driving innovations and who can hit the ground running and build collaborative relationships to support the dynamic environment we operate in where speed to market is a critical component of success.

These are some of the key components to the position:

• Lead and develop a global team of Identity and Access Management engineers, creating a culture of collaboration, growth and accountability.
• Own the Identity Services roadmap, driving improvements across identity lifecycle management, automation, governance and security.
• Partner with Workplace Technology, Information Security and Operations teams to deliver scalable identity solutions and reduce operational complexity.
• Drive efficiencies through automation, improving processes and reducing service desk dependency across the business.
• Build trusted relationships with internal stakeholders and external vendors to ensure excellent service delivery and strategic alignment.
• Lead audit, risk and compliance activities, ensuring Identity Services meets regulatory and governance requirements.
• Champion the adoption of new identity technologies and modern security principles, including zero trust architectures.
• Support and develop team members through regular coaching, career development conversations and performance management.
• Manage Identity Services budgets and resources, ensuring investments deliver measurable business value.
• Act as a senior escalation point for Identity Services, supporting business continuity and operational excellence.

What will you bring to the team?

• Experience leading and developing technical teams, creating clear career pathways and helping individuals achieve their potential.
• Strong understanding of Identity and Access Management concepts, including identity lifecycle management, RBAC, ABAC and governance principles.
• Ability to build strong relationships across technical and non-technical teams through collaboration, influence and trust.
• Experience developing and delivering technology roadmaps that align with business priorities and future growth.
• Strong communication skills, comfortable engaging with senior leaders, stakeholders and technical specialists.
• Experience working across global teams and navigating the challenges of distributed, multi-timezone environments.
• Understanding of audit, risk and compliance frameworks such as PCI, SOC 2, DORA and ISO 27001.
• Strong problem-solving skills with the ability to simplify complex challenges and drive continuous improvement.
• Experience managing strategic vendors, service delivery performance and commercial relationships.
• Positive, proactive leadership style with a focus on innovation, accountability, psychological safety and team success.

At JET, this is how we play. Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging: No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

Are you ready to join the team? Apply now!