Senior Service Designer in London

Senior Service Designer in London

London Full-Time 55000 - 65000 £ / year (est.) No working from home possible

At a Glance

  • Tasks: Design and improve public services using innovative service design methods.
  • Company: Made Tech, a forward-thinking company focused on societal impact through technology.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a community of passionate designers and tackle complex challenges together.
  • Why this job: Make a real difference in public services and enhance citizen experiences.
  • Qualifications: Expertise in service design and strong strategic thinking skills.

The predicted salary is between 55000 - 65000 £ per year.

Senior Service Designers at Made Tech are expert practitioners who specialise in understanding, designing, and improving end-to-end public services. We are looking for an expert who can operate strategically and tactically across the full-service lifecycle, from initial policy intent to digital delivery and organisational change.

Success in this role means using a systemic, Service Design approach to deliver positive, measurable outcomes for citizens and the public sector. Made Tech wants to positively impact the country's future by using technology to improve society. We believe a Service Design-led approach is crucial for creating positive outcomes in the public sector, ensuring critical services - enabled by technology - are cohesive, accessible, and efficient across all channels.

You will be instrumental in maturing our community of designers and researchers to meet the growing demand for systemic, service-led delivery. Senior Service Designers are expert Service Practitioners able to develop new and novel, service-centred approaches to highly complex challenges, based on fundamental design and public service principles.

We expect the role holder to be a strategic thinker able to facilitate conversations with senior stakeholders to build understanding and alignment and help deliver intended outcomes and impact. Take the initiative and be fully responsible for defining the Service Design approach from first principles, proposing alternative ways to deliver complex service improvements.

Define what ‘good’ end-to-end service design looks like on an engagement, enabling and holding cross-functional teams to.

Senior Service Designer in London employer: 慨正橡扯

At Made Tech, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the public sector. Our inclusive work culture fosters creativity and empowers our employees to grow through continuous learning and professional development opportunities. Located in a vibrant city, we offer a unique chance to make a meaningful impact on society while working alongside passionate individuals dedicated to improving public services through technology.

Contact Details:

慨正橡扯 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Service Designer in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with fellow designers. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Showcase your skills! Create a portfolio that highlights your best work in service design. Make sure it reflects your ability to tackle complex challenges and deliver measurable outcomes, just like we do at StudySmarter.

Tip Number 3

Prepare for interviews by understanding the company’s mission and values. Be ready to discuss how your experience aligns with their goals, especially in improving public services through technology.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior Service Designer in London

Service Design
Strategic Thinking
Stakeholder Engagement
End-to-End Service Design
Systemic Approach
Facilitation Skills
Public Service Principles

Some tips for your application 🫡

Show Your Passion for Service Design:When writing your application, let your enthusiasm for service design shine through. Share specific examples of how you've tackled complex challenges and improved services in the past. We want to see your passion for making a positive impact!

Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your experience with end-to-end service design and how it aligns with our mission at Made Tech. We love seeing candidates who take the time to connect their skills with what we do.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements. We appreciate well-structured applications that make it easy for us to see your qualifications at a glance.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Made Tech!

How to prepare for a job interview at 慨正橡扯

Know Your Service Design Principles

Make sure you brush up on the fundamental principles of service design. Be ready to discuss how you've applied these in past projects, especially in public services. This will show your depth of knowledge and ability to think strategically.

Prepare for Stakeholder Conversations

Since you'll be facilitating discussions with senior stakeholders, practice articulating your ideas clearly and confidently. Think about potential questions they might ask and prepare thoughtful responses that demonstrate your understanding of their needs and concerns.

Showcase Your Problem-Solving Skills

Be ready to present examples of complex challenges you've tackled using a service-centred approach. Highlight your ability to develop novel solutions and how these have led to measurable outcomes. This will illustrate your expertise and strategic thinking.

Understand Made Tech's Mission

Familiarise yourself with Made Tech's goals and values, particularly their focus on improving public services through technology. Be prepared to discuss how your vision aligns with theirs and how you can contribute to their mission of creating positive societal impacts.